Overview

Lecturer in Human Resource Management & Business (Strategy, Leadership, Management, Innovation).

Particularly interested in the convergence of business and technology strategies driving the need for management IT skills development.

Qualifications

MSc HR Management (Distinction, Dean's Commendation)

BSc Mathematics for Business

CIPD Level 7

FRSA

FHEA (Distinction, Dean's Commendation)

STAR Notion Coach

Career

Public sector experience (5 years)
- Devon & Somerset Fire & Rescue Service
- Probation Service (Dorset, Devon & Cornwall Community Rehabilitation Company)

Founder Manager - established & ran suite of businesses (13 years)
- 5 star gold eco tourism accommodation built and operated, rare breed farming, organic beauty product development & turnkey solutions for self-catering accommodation

Director level IT start-up experience (20+ years)
- UNICORN 6th employee in EMEA Director of PR EMEA & Marketing Manager Northern Europe building a disruptive market segment (middleware) with $50M VC investment from Warburg Pincus
- Managed World's first IoT press release jointly with Nokia and LG 1999 (internet enabled fridge)
- Worked in IT roles including Managing Consultant, Project Manager, Team Leader, Business Analyst for large scale IT integration projects within numerous industries, designing and managing software development.
- Sponsored by IBM for mathematics undergraduate final year studies.  Monte Carlo simulation analysis of Worldwide computer hard drive marketplace. Competitive analyst undergraduate industrial placement year.

Customer accounts include:

Oil & Gas
- BP, Amerada Hess, Agip, British Gas Group, Enterprise Oil

Transport
- Eurotunnel project, British Airways, London Underground, Glasgow Underground, TFL

Public sector
- Employment Services DWP, HM Prison Services, HM Customs & Revenue, Hong Kong Police, Interpol

Utilities
- South West Water, Lyonnaise des Eaux, Anglian Water, National Grid (NGC),  Southern Electric,
First Hydro Electric, British Gas

Internet commerce
- E*Trade, Lastminute.com, Whole Foods Market, British Airways

Telecommunications
- Nokia, Motorola, Orange, AT&T

Manufacturing/Food
- Kelloggs Group, HP Bulmers, Billiton Bogasu Gold Mine, Frigoscandia, GE

Pharmaceuticals
- Boeringer Enngelheim, Glaxo Smithkline

Media
- BSkyB

Banking
- SWIFT, NASDAQ, London Stock Exchange, ABB Amro, HSBC, Santander
 

Notable experience: 
Employee no 6 in EMEA in the World's largest VC start-up (at that time) later acquired by Oracle for
$6.5 Billion, prior to IPO NASDAQ (BEAS) and instrumental contributor to global rebranding campaign for the business.

Back to top

Research

Research interests

• Predictive analytics
• Gender equality
• Effective transfer of research to business

Fiona is considering areas for PhD research.

Research projects

Supervising MBA and MSc Human Resource Management student dissertations

Back to top

External Engagement and Impact

External positions

• Fiona is a Fellow of the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce) 
• Member of the APM (Association of Project Managers)
• Member of the ILM (Institute of Leadership Management)
• Member of the PPMA (Public Service People Manager’s Association)

Back to top

Teaching

• Deputy Programme Director of the MSc HR Management
   
• Exeter MBA - Lego Serious Play Introductory week
   
• MSc HR Management Dissertation Supervisor (BEMM056)
   
• MSc Management Dissertation Supervisor (BEMM251)
   
• MSc HR Analytics Module designer & lead (BEMM395)
   
• Introduction to Business & Management Module designer & lead teaching all first year accounting students (BEM1028)
   
• Business Awareness module lead teaching non-business school students (BUS2001)
   
• Introduction to Leadership previously module lead (BEM1022)
   
• MSc Resourcing & Talent Management (BEMM042)
   
• MSc Employment Relations (BEMM045)
   
• Theory & Practice of Management (BEM1016)
   
• Human Resource Management (BEM2021)
   
• Discovering Management (BEM1023)

Fiona considers seminars a key part in consolidating learning through the application of knowledge, developing many skills including:

• team working
• organisation and time management
• leadership and followship
• negotiation, persuasion and conflict resolution 
• active listening
• appreciation of difference
• constructive feedback (giving and receiving)

Fiona welcomes the opportunity to get to know students and provide specific feedback and help whilst working in seminar groups and via dissertation supervision and is happy to provide additional assistance via email scheduled meetings.  Fiona is a qualified STAR Notion Coach.

Modules

2023/24

• BEM1028 - Introduction to Business and Management
• BEMM395 - HR Analytics
• BUS2001 - Business Awareness: Theory and Practice

Back to top

Office Hours:

• Monday 15:00 – 16:00 or Wednesday 11:00 – 12:00. 

Alternative day/times available - please email f.a.smith@exeter.ac.uk 

Back to top