University of Exeter Business School

Dr Stuart So

Dr Stuart So

Lecturer in Environmental Analytics, Programme Director for BSc & MSc Business Analytics, and Departmental Research Ethics Officer (Operations & Analytics)

 C.So@exeter.ac.uk

 5961

 Streatham Court 0.56

 

Streatham Court, University of Exeter, Rennes Drive, Exeter, EX4 4PU, UK

Overview

Dr Stuart So is a Lecturer in Environmental Analytics and the Programme Director for both BSc Business Analytics and MSc Business Analytics at the University of Exeter Business School. He received his doctorate from Macquarie University and completed his fellowship at the City University of Hong Kong. Stuart has published more than 50 research articles in major peer-reviewed journals and conferences (Stuart So - Google Scholar). He received two best paper awards and a research acknowledgement prize from the IEEE Conference, ANZAM Conference, and University of Melbourne respectively. His research includes operations, supply chain and information management focusing on supply chain and operations sustainability, renewable energy, life cycle assessment and circular economy and climate mitigation. Stuart also pursues data science research with a particular interest in AI/ML, NLP, recommendation systems and time-series analysis. 

Stuart teaches environmental analytics, operations analytics, business projects and dissertations. In Hong Kong, Stuart taught MIS at the University of Hong Kong and Business Sustainability at Hong Kong Baptist University. On the other hand, He conducted research at the City University of Hong Kong, Hong Kong Polytechnic University and The Hang Seng University of Hong Kong. Stuart previously taught at the University of Melbourne and the University of Queensland in Australia. 

Stuart is an editorial board member of the International Journal of Systems and Service-Oriented Engineering (IGI Global) and Library: High-Tech (Emerald). Stuart has been the Guest Editor for Sustainability (MDPI) and Library: High-Tech (Emerald), and the Book Editor for InTech Open.

Professionally, Stuart provided consulting on supply chain decarbonization, life cycle assessment, and lean management. He holds a Certified Carbon Auditor (CCA) qualification from the Energy Institute (UK) and a Certified Information Systems Auditor (CISA) from ISACA (USA). He is also an IRCA-certified ISO 14001 Environmental Management Systems (EMS) Auditor and ISO22000 Food Safety Management Systems (FSMS) Internal Auditor. Last but not least, Stuart is a certified PRINCE 2 practitioner.

Qualifications

Doctor of Business Administration (Macq.)

Master of Business Administration (Macq.)

Master of Science in Psychology (SHU)

Master of Electronic Commerce (HKMU)

Master of Management in IT Management (Macq.)

Certificate in Cognitive Psychology (HKU)

Certificate in Mathematical Studies (PolyU)

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Research

Research interests

• Operations and environmental sustainability

• Operations and supply chain management

• Information management, data science and business analytics 

Research projects

Stuart is working on academic projects with a special focus on the application of artifical intelligence, machine learning and business analytics to operations and supply chain sustainability, climate mitigation and business management with several working papers in the pipeline.

Stuart is a member of the P3394 Standard for Large Language Model (LLM) Agent Interface Project of the IEEE Artificial Intelligence Standards Committee. The P3394 standard defines natural language interfaces that facilitate communication between LLM applications, agents, and human users. The standard defines a set of protocols and guidelines that enable applications and agents to effectively communicate with LLM-enabled Agents.

Research networks

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Publications

Books

Eugene Y-CW, Danny C-KH, So S, Zhou E (2019). Supply Chain Decarbonisation Organisation and Product Carbon Footprint.

Journal articles

Li J, Chiu DKW, Ho KKW, So S (2024). The Use of Social Media in Sustainable Green Lifestyle Adoption: Social Media Influencers and Value Co-Creation. Sustainability, 16(3), 1133-1133. Abstract.
Ho K, Chiu D, Au A, Dalisay F, So CKS, Yamamoto M (2023). Fake News, Misinformation and Privacy: How COVID-19 Pandemic Change our Society. Distributed Ledger Technologies: Research and Practice (ACM Journal) Abstract.
Huang P-S, Paulino YC, So S, Chiu DKW, Ho KKW (2023). Guest editorial: COVID-19 pandemic and health informatics part 3. LIBRARY HI TECH, 41(1), 1-6.  Author URL.
Wong EYC, Ho DCK, So S, Poo MC-P (2022). Sustainable consumption and production: Modelling product carbon footprint of beverage merchandise using a supply chain input-process-output approach. CORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, 29(1), 175-188.  Author URL.
Wong EYC, Mo DY, So S (2021). Closed-loop digital twin system for air cargo load planning operations. INTERNATIONAL JOURNAL OF COMPUTER INTEGRATED MANUFACTURING, 34(7-8), 801-813.  Author URL.
Wong EYC, Ho DCK, So S, Tsang C-W, Chan EMH (2021). Life Cycle Assessment of Electric Vehicles and Hydrogen Fuel Cell Vehicles Using the GREET Model-A Comparative Study. SUSTAINABILITY, 13(9).  Author URL.
Zhang X, Lo P, So S, Chiu DKW, Leung TN, Ho KKW, Stark A (2021). Medical students' attitudes and perceptions towards the effectiveness of mobile learning: a comparative information-need perspective. JOURNAL OF LIBRARIANSHIP AND INFORMATION SCIENCE, 53(1), 116-129.  Author URL.
Wong EYC, Chan FFY, So S (2020). Consumer perceptions on product carbon footprints and carbon labels of beverage merchandise in Hong Kong. JOURNAL OF CLEANER PRODUCTION, 242  Author URL.
Wong EYC, Tai AH, So S (2020). Container drayage modelling with graph theory-based road connectivity assessment for sustainable freight transportation in new development area. COMPUTERS & INDUSTRIAL ENGINEERING, 149  Author URL.
Fan KYK, Lo P, Ho KKW, So S, Chiu DKW, Ko EHT (2020). Exploring the mobile learning needs amongst performing arts students. Information Discovery and Delivery, 48(2), 103-112. Abstract.
Zhang Y, Lo P, So S, Chiu DKW (2020). Relating library user education to business students' information needs and learning practices: a comparative study. REFERENCE SERVICES REVIEW, 48(4), 537-558.  Author URL.
Lo P, So S, Liu Q, Allard B, Chiu D (2019). Chinese Students' Motivations for Overseas versus Domestic MLIS Education: a Comparative Study between University of Tsukuba and Shanghai University. COLLEGE & RESEARCH LIBRARIES, 80(7), 1013-1035.  Author URL.
So S, Ho KKW (2017). Towards a smart city through household recycling and waste management: a study on the factors affecting environmental friendliness lifestyle of Guamanian. International Journal of Sustainable Real Estate and Construction Economics, 1(1), 89-89.
So S, Xu H (2016). Sustainable supply chain management as a practice of green innovation - from literature review to conceptualisation. International Journal of Business Innovation and Research, 10(2/3), 341-341.
So S, Sun H (2015). Lean thinking as organisational practice in enabling supply chain sustainability. International Journal of Environmental Technology and Management, 18(4), 291-291.
So S, Xu H (2014). A conceptual framework for adopting sustainability in greening the supply chains. International Journal of Logistics Systems and Management, 19(4), 491-491.
So S (2013). An empirical model of sustainable manufacturing supply chains for enabling a low-carbon economy. International Journal of Electronic Business, 10(3), 292-292.
So S, Sun H (2011). An extension of IDT in examining the relationship between electronic-enabled supply chain integration and the adoption of lean production. INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 49(2), 447-466.  Author URL.
So SCK (2010). Adopting lean principle as sustainable manufacturing strategy in an electronic-enabled supply chain environment. International Journal of Sustainable Economy, 2(3), 310-310.
So SCK, Sun H (2010). Creating ambient intelligent space in downstream apparel supply chain with radio frequency identification technology from lean services perspective. International Journal of Services Sciences, 3(2/3), 133-133.
So S (2010). Creating lean suppliers: an empirical study of adopting lean manufacturing in supply chains. International Journal of Rapid Manufacturing, 1(3), 348-348.
So S, Sun H (2010). Supplier integration strategy for lean manufacturing adoption in electronic-enabled supply chains. SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL, 15(6), 474-487.  Author URL.
Liu JJ, So SCK, Choy KL, Lau H, Kwok SK (2008). Performance improvement of third-party logistics providers - an integrated approach with a logistics information system. INTERNATIONAL JOURNAL OF TECHNOLOGY MANAGEMENT, 42(3), 226-249.  Author URL.
Choy KL, So SCK, Liu JJ, Lau H, Kwok SK (2007). Improving logistics visibility in a supply chain: an integrated approach with radio frequency identification technology. International Journal of Integrated Supply Management, 3(2), 135-135.
So SCK, Liu JJ (2007). Learning from failure: a case study of adopting radio frequency identification technology in library services. International Journal of Technology Intelligence and Planning, 3(1), 75-75.
Choy KL, Li CL, So SCK, Lau H, Kwok SK, Leung DWK (2007). Managing uncertainty in logistics service supply chain. International Journal of Risk Assessment and Management, 7(1), 19-19.
Choy KL, Lau HCW, Kwok SK, So SCK, Chow KH, Lee WB (2007). Using radio frequency identification technology in distribution management: a case study on third-party logistics. International Journal of Manufacturing Technology and Management, 10(1), 19-19.
Choy KL, So SCK, Lau HCW, Kwok SK, Chan FTS (2006). Development of an integrated logistics information system for third party logistics facilitators. International Journal of Business Performance Management, 8(2/3), 170-170.
So S, Liu J (2006). Securing RFID Applications: Issues, Methods, and Controls. Information Systems Security, 15(4), 43-50.
Choy KL, Lee WB, Lau HCW, So SCK, Lo V (2004). An enterprise collaborative management system: a case study of supplier selection in new product development. International Journal of Technology Management, 28(2), 206-206.

Chapters

So CKS (2023). An analysis on the adoption of chatbots in the banking sector of Hong Kong: a contemporary system for improving customer experiences in e-banking. In  (Ed) Digital Entrepreneurship and Co-Creating Value Through Digital Encounters, IGI Global.
So S, So CKS (2022). The Impact of the COVID-19 Pandemic on B2C E-Business and the Challenges to Bonjour Holdings Limited. In  (Ed) Driving Transformative Change in E-Business Through Applied Intelligence and Emerging Technologies, IGI Global. Abstract.
So CKS (2012). RFID, an Emerging Wireless Technology for Sustainable Customer Centric Operations. In  (Ed) Emerging Technology - Innovative Concepts and Applications.

Conferences

So CKS (2023). Enhancing the Climate Change Risk Perception Model (CCRPM): a Self-Determination Approach. Asian Association of Social Psychology (AASP) 2023 Conference (13-15 th July 2023). 13th - 15th Jul 2023. Abstract.
Akansha A, So CKS (2023). Revealing Sustainable Growth for Fitbit: a Data-Driven Marketing Approach Based on K-Means Clustering and Collaborative Filtering. 4th International Conference on NLP & Artificial Intelligence Techniques (NLAI 2023). 23rd - 24th Dec 2023. Abstract.
So CKS (2022). Does Information Source Characteristic Matter? a Study on How Information Source Characteristic Affects Online Health Information Behavior Under COVID-19 Pandemic (A presentation for the panel "Fake news, misinformation and privacy: how covid-19 pandemic changed our society"). the 15th International Conference on Information Resources Management (Conf-IRM 2022). 18th - 20th Oct 2022.
Wong EYC, Ho DCK, So S, Chan EMH, Tsang C-W (2021). A Novel Approach of Environment Impact Assessment and Emission Measurement on the Inter-city Transportation in the Greater Bay Area (GBA) of China using a Modified Gravity Model.  Author URL.
Wong E, So CKS (2021). On Sustainable Transportation – a Novel Model for Assessing the Environmental Impact of Zero-Emissions Vehicle (ZEV) Using Hydrogen Fuel-Cell. the 15th annual International Conference on Business, Economics, and Information Technology (ICBEIT 2021). 18th - 19th Mar 2021.
Wong EYC, Ho DCK, So S, Tsang C-W, Hin Chan EM (2020). Comparative analysis on carbon footprint of hydrogen fuel cell and battery electric vehicles based on the GREET model. 2020 International Conference on Decision Aid Sciences and Application (DASA). 8th - 9th Nov 2020.
So CKS, Ho KKW (2019). Does value co-creation fuel the adoption of smart services in tourism, hospitality and travel? an investigation of self-reported versus observed behavior based on self-determination theory. the 12th annual International Conference on Business, Economics, and Information Technology (ICBEIT 2019). 18th - 19th Mar 2019.
So CKS, Chan F, Wong E (2018). Consumers’ Perception of Carbon Footprint on Beverage Products. the 27th ANNUAL WORLD BUSINESS CONGRESS. 10th - 14th Jun 2018.
So CKS, Wong E (2018). Development of a carbon footprint model for attaining a low carbon economy from a transportation perspective. the International Conference on Smart Mobility and Logistics in Future Cities. 18th - 19th Oct 2018.
So CKS, Wong E, Chan F (2018). Diffusion of Innovation: the adoption process of carbon footprint labelling. the 27th ANNUAL WORLD BUSINESS CONGRESS. 10th - 14th Jun 2018.
So CKS, Ho KKW (2016). Towards a smart city through household recycling and waste management: a study on the factors affecting environmental friendliness lifestyle of Guamanian. the Smart Cities for Sustainable Development Workshop 2016. 21st - 21st Jan 2016.

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External Engagement and Impact

Awards and distinctions

2015 Graduate House Research Acknowledgement Award, Conferred by Graduate House, The University of Melbourne, May 28 (2015), Melbourne, Australia.

Best Reviewer Award (Stream Award), conferred by The Australian and New Zealand Academy of Management 2014 (ANZAM2014) Conference, Dec 8-10 (2014), Sydney.

Best Paper Award (Stream Award), conferred by The Australian and New Zealand Academy of Management 2012 (ANZAM2012) Conference, Dec 5-7 (2012), Perth

Best Paper Award (from 1200 submissions), conferred by The IEEE International Conference on Industrial Engineering & Engineering Management 2010 (IEEM2010), Dec 7-10 (2010), Macao


Editorial responsibilities

Stuart is currently an:

Stuart is also a:


Evidence of impact on policy and professional practice

Professional affiliation:

  • ISO 14001 Environmental Management Systems (EMS) Auditor
  • ISO 22000 Food Safety Management Systems (FSMS) Internal Auditor
  • Certified Carbon Auditor (Energy Institute, UK)
  • Certified Information Systems Auditor (ISACA, USA) 
  • Prince 2 Practitioner (AXELOS, UK)
  • Senior Member, Institute of Electrical and Electronic Engineers (SMIEEE, USA)
  • Member, Association for Computing Machinery (MACM, USA)

Invited lectures & workshops

Programme Committee Member, 5th International Conference on Artificial Intelligence and Machine Learning (CAIML 2024) (September 28–29, 2024)

Invited Speaker, Global Research Conference on Renewable Energy & Sustainable Development (GRCRESD2024) (September 23–25, 2024)

Session Chair, 2nd International Conference on NLP & Artificial Intelligence (NLPAI 2023), Sydney (December 23–24, 2023)

International Online Forum, Emerald Publishing (SEP 2020) Topic: SPECIAL ISSUES IN COVID-19: Insights from the Special Issue Guest Editors 

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Teaching

Stuart is the Programme Director for BSc & MSc Business Analytics. His teaching interests cover a wide range of subjects in the business school with a specific focus on MIS and sustainability. Stuart taught Sustainable Community & Government at Hong Kong Baptist University and taught MIS, Capstone Projects, and Research Methods at the University of Hong Kong. He was a project instructor at the Hang Seng University of Hong Kong guiding students’ Final Year Projects (FYPs) in clean energy adoption and circular economy. Back in Australia, Stuart taught Operations Management and Project Management.

Teaching at the University of Exeter -

Modules

2023/24


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Office Hours:

Please visit me at the following time:

Office Hours: Monday 12 pm – 2 pm (Term 2)

If you need an alternative time for a meeting, please email me at c.so@exeter.ac.uk to make an appointment.

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