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Professor Ana Ortiz de Guinea Lopez de Arana

Professor Ana Ortiz de Guinea Lopez de Arana

Professor in Management Information Systems

6271

+44 (0) 1392 726271


Streatham Court, University of Exeter, Rennes Drive, Exeter, EX4 4PU, UK

Ana Ortiz de Guinea Lopez de Arana joined the University of Exeter in 2019. She is Distinguished Research Professor in Management Information Systems at the SITE (Science, Information, Technology, and Entrepreneurship) Department at the University of Exeter Business School. She is also an Associate Professor at HEC Montréal (Canada) and at the Deusto Business School of the Universidad de Deusto (Spain). She has also been a Visiting Professor at McGill University (Canada) and at the Universidad del País Vasco (Spain).

Prior to joining academia, Professor Ortiz de Guinea worked a number of years as a consultant in Information Systems in firms such as PwC (PriceWaterhouseCoopers). There she was involved in numerous Information Systems projects dealing with the launching of new telecommunications companies.

Nationality: Spanish and Canadian

Qualifications

  • Ph.D. Management Information Systems (Queen’s University, Canada)
  • M.Sc. Management (University of Lethbridge, Canada)
  • Postgraduate Program in Big Data and Business Intelligence (Universidad de Deusto, Spain)
  • 5-year B.Sc. Computer Engineering and Computer Science (Universidad de Deusto, Spain)

Research interests

  • Adoption and use of Information Technology (IT)
  • Impacts of Information Technology (IT)
  • Research Methods in the Information Systems (IS) field

Professor Ortiz de Guinea’s research focuses on the understanding and explanation of the different challenges and opportunities associated with the adoption, use and impacts of Information Technology (IT) by individual employees and organizations. The objective of such research is to understand the specific needs of organizations in terms of IT, the difficulties that arise in adopting and assimilating novel IT, the activities and processes enabled by IT, and the wide range of impacts that the use of IT has for individuals and organizations. Such research is highly relevant as it seeks to improve not only the economic competitiveness of organizations and employees, but also the well-being of employees, and the cohesion, adaptability, and resilience of organizations when faced with technological changes.

Professor Ortiz de Guinea has obtained numerous research grants from the Governments of Canada, Quebec, and Spain. Furthermore, in 2013 she received the research award “Nouveau Chercheur”, which recognizes excellence in scientific and professional publications of an assistant professor at HEC Montréal. In 2016, she received the research award “Chenelière Éducation/Gaëtan Morin”, which recognizes excellence in scientific and professional publications of an associate professor at HEC Montréal.

Professor Ortiz de Guinea’s research has been published in the top journals of the Information Systems (IS) field including MIS Quarterly, the Journal of Management Information Systems, the Journal of the Association for Information Systems, the European Journal of Information Systems, the International Journal of Information Management, Information and Organization, and Information & Management.

Key publications | Publications by category | Publications by year

Key publications


Ortiz de Guinea A, Raymond L (2020). Enabling innovation in the face of uncertainty through IT ambidexterity: a fuzzy set qualitative comparative analysis of industrial service SMEs. International Journal of Information Management, 50, 244-260. Abstract.  Full text. DOI.
Ortiz de Guinea A (2016). A pragmatic multi-method investigation of discrepant technological events: Coping, attributions, and ‘accidental’ learning. Information and Management, 53(6), 787-802. Abstract.  Full text. DOI.
Ortiz De Guinea A, Titah R, Leger P-M (2014). Explicit and Implicit Antecedents of Users' Behavioral Beliefs in Information Systems: a Neuropsychological Investigation. JOURNAL OF MANAGEMENT INFORMATION SYSTEMS, 30(4), 179-209. Full text. DOI.
Tams S, Hill K, Ortiz De Guinea A, Thatcher J, Grover V (2014). NeuroIS—Alternative or Complement to Existing Methods? Illustrating the Holistic Effects of Neuroscience and Self-Reported Data in the Context of Technostress Research. Journal of the Association for Information Systems, 15(10), 723-753. Full text. DOI.
Leger P-M, Senecal S, Courtemanche F, Ortiz De Guinea A, Titah R, Fredette M, Labonte-LeMoyne E (2014). Precision is in the Eye of the Beholder: Application of Eye Fixation-Related Potentials to Information Systems Research. JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 15(10), 651-678. Full text.

Publications by category


Journal articles

Oppong-Tawiah D, Webster J, Staples S, Cameron AF, Ortiz de Guinea A, Hung TY (2020). Developing a gamified mobile application to encourage sustainable energy use in the office. Journal of Business Research, 106, 388-405. Abstract. DOI.
Ortiz de Guinea A, Raymond L (2020). Enabling innovation in the face of uncertainty through IT ambidexterity: a fuzzy set qualitative comparative analysis of industrial service SMEs. International Journal of Information Management, 50, 244-260. Abstract.  Full text. DOI.
Raymond L, Bergeron F, Croteau AM, Ortiz de Guinea A, Uwizeyemungu S (2020). Information technology-enabled explorative learning and competitive performance in industrial service SMEs: a configurational analysis. Journal of Knowledge Management, 24(7), 1625-1651. Abstract. DOI.
Mesgari M, Okoli C, De Guinea AO (2019). Creating Rich and Representative Personas by Discovering Affordances. IEEE Transactions on Software Engineering, 45(10), 967-983. Abstract.  Full text. DOI.
Raymond L, Paré G, Maillet É, Ortiz de Guinea A, Trudel M-C, Marsan J (2018). Improving performance in the ED through laboratory information exchange systems. Int J Emerg Med, 11(1). Abstract.  Author URL. DOI.
Maillet É, Paré G, Currie LM, Raymond L, Ortiz de Guinea A, Trudel M-C, Marsan J (2018). Laboratory testing in primary care: a systematic review of health IT impacts. Int J Med Inform, 116, 52-69. Abstract.  Author URL. DOI.
Cameron AF, Barki H, Ortiz de Guinea A, Coulon T, Moshki H (2018). Multicommunicating in Meetings: Effects of Locus, Topic Relatedness, and Meeting Medium. Management Communication Quarterly, 32(3), 303-336. Abstract. DOI.
Trudel M-C, Marsan J, Paré G, Raymond L, Ortiz de Guinea A, Maillet É, Micheneau T (2017). Ceiling effect in EMR system assimilation: a multiple case study in primary care family practices. BMC Med Inform Decis Mak, 17(1). Abstract.  Author URL. DOI.
Ortiz de Guinea A, Webster J (2017). Combining variance and process in information systems research: Hybrid approaches. Information and Organization, 27(3), 144-162. Abstract. DOI.
Ortiz de Guinea A (2016). A pragmatic multi-method investigation of discrepant technological events: Coping, attributions, and ‘accidental’ learning. Information and Management, 53(6), 787-802. Abstract.  Full text. DOI.
Cameron A-F, Webster J, Barki H, Ortiz De Guinea A (2016). Four common multicommunicating misconceptions. EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 25(5), 465-471. DOI.
Pare G, Raymond L, Ortiz De Guinea A, Poba-Nzaou P, Trudel M-C, Marsan J, Micheneau T (2015). Electronic health record usage behaviors in primary care medical practices: a survey of family physicians in Canada. INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS, 84(10), 857-867. DOI.
Raymond L, Paré G, Ortiz de Guinea A, Poba-Nzaou P, Trudel M-C, Marsan J, Micheneau T (2015). Improving performance in medical practices through the extended use of electronic medical record systems: a survey of Canadian family physicians. BMC Med Inform Decis Mak, 15 Abstract.  Author URL. DOI.
Ortiz de Guinea A, Webster J (2015). The missing links: cultural, software, task and personal influences on computer self-efficacy. International Journal of Human Resource Management, 26(7), 905-931. Abstract. DOI.
Pare G, Raymond L, Ortiz De Guinea A, Poba-Nzaou P, Trudel M-C, Marsan J, Micheneau T (2014). Barriers to organizational adoption of EMR systems in family physician practices: a mixed-methods study in Canada. INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS, 83(8), 548-558. DOI.
Ortiz De Guinea A, Titah R, Leger P-M (2014). Explicit and Implicit Antecedents of Users' Behavioral Beliefs in Information Systems: a Neuropsychological Investigation. JOURNAL OF MANAGEMENT INFORMATION SYSTEMS, 30(4), 179-209. Full text. DOI.
Tams S, Hill K, Ortiz De Guinea A, Thatcher J, Grover V (2014). NeuroIS—Alternative or Complement to Existing Methods? Illustrating the Holistic Effects of Neuroscience and Self-Reported Data in the Context of Technostress Research. Journal of the Association for Information Systems, 15(10), 723-753. Full text. DOI.
Leger P-M, Senecal S, Courtemanche F, Ortiz De Guinea A, Titah R, Fredette M, Labonte-LeMoyne E (2014). Precision is in the Eye of the Beholder: Application of Eye Fixation-Related Potentials to Information Systems Research. JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 15(10), 651-678. Full text.
Ortiz De Guinea A, Webster J (2013). AN INVESTIGATION OF INFORMATION SYSTEMS USE PATTERNS: TECHNOLOGICAL EVENTS AS TRIGGERS, THE EFFECT OF TIME, AND CONSEQUENCES FOR PERFORMANCE. MIS QUARTERLY, 37(4), 1165-+. DOI.
Ortiz De Guinea A, Titah R, Léger PM (2013). Measure for Measure: a two study multi-trait multi-method investigation of construct validity in IS research. Computers in Human Behavior, 29(3), 833-844. Abstract. DOI.
Ortiz De Guinea A, Webster J, Staples DS (2012). A meta-analysis of the consequences of virtualness on team functioning. Information and Management, 49(6), 301-308. Abstract. DOI.
Ortiz De Guinea A, Webster J (2011). Are we talking about the task or the computer? an examination of the associated domains of task-specific and computer self-efficacies. Computers in Human Behavior, 27(2), 978-987. Abstract. DOI.
Ortiz De Guinea A, Markus ML (2009). WHY BREAK THE HABIT OF a LIFETIME? RETHINKING THE ROLES OF INTENTION, HABIT, AND EMOTION IN CONTINUING INFORMATION TECHNOLOGY USE. MIS QUARTERLY, 33(3), 433-444.
Ortiz De Guinea A, Kelley H, Hunter MG (2005). Information systems effectiveness in small businesses: Extending a Singaporean model in Canada. JOURNAL OF GLOBAL INFORMATION MANAGEMENT, 13(3), 55-79.

Chapters

Ortiz de Guinea A, Kelley H, Gordon Hunter M (2007). Information systems effectiveness in small businesses: Extending a singaporean model in Canada. In  (Ed) Strategic Use of Information Technology for Global Organizations, 245-274.  Abstract. DOI.

Conferences

Ortiz De Guinea A (2018). Employees' cognitive load and performance during multitasking use of information technology.  Abstract.
Ortiz De Guinea A (2016). Extending information systems use continuance research: Competing perspectives on the effects of technological events on the expectation-confirmation model.  Abstract.
Mesgari M, Okoli C, Ortiz De Guinea A (2015). Affordance-based user personas: a mixedmethod approach to persona development.  Abstract.
Raymond L, Pare G, Ortiz De Guinea A, Poba-Nzaou P, Trudel M-C, Marsan J, Micheneau T (2015). The Contribution of Office-based EMR Systems to the Performance of Family Physicians and Primary Care Medical Practices.  Author URL. DOI.
Dumont L, Chenier-Leduc G, de Guise E, Ortiz De Guinea A, Senecal S, Leger P-M (2015). Using a Cognitive Analysis Grid to Inform Information Systems Designl.  Author URL. DOI.
Ortiz De Guinea A, Webster J (2014). Overcoming variance and process distinctions in information systems research.  Abstract.

Publications by year


2020

Oppong-Tawiah D, Webster J, Staples S, Cameron AF, Ortiz de Guinea A, Hung TY (2020). Developing a gamified mobile application to encourage sustainable energy use in the office. Journal of Business Research, 106, 388-405. Abstract. DOI.
Ortiz de Guinea A, Raymond L (2020). Enabling innovation in the face of uncertainty through IT ambidexterity: a fuzzy set qualitative comparative analysis of industrial service SMEs. International Journal of Information Management, 50, 244-260. Abstract.  Full text. DOI.
Raymond L, Bergeron F, Croteau AM, Ortiz de Guinea A, Uwizeyemungu S (2020). Information technology-enabled explorative learning and competitive performance in industrial service SMEs: a configurational analysis. Journal of Knowledge Management, 24(7), 1625-1651. Abstract. DOI.

2019

Mesgari M, Okoli C, De Guinea AO (2019). Creating Rich and Representative Personas by Discovering Affordances. IEEE Transactions on Software Engineering, 45(10), 967-983. Abstract.  Full text. DOI.

2018

Ortiz De Guinea A (2018). Employees' cognitive load and performance during multitasking use of information technology.  Abstract.
Raymond L, Paré G, Maillet É, Ortiz de Guinea A, Trudel M-C, Marsan J (2018). Improving performance in the ED through laboratory information exchange systems. Int J Emerg Med, 11(1). Abstract.  Author URL. DOI.
Maillet É, Paré G, Currie LM, Raymond L, Ortiz de Guinea A, Trudel M-C, Marsan J (2018). Laboratory testing in primary care: a systematic review of health IT impacts. Int J Med Inform, 116, 52-69. Abstract.  Author URL. DOI.
Cameron AF, Barki H, Ortiz de Guinea A, Coulon T, Moshki H (2018). Multicommunicating in Meetings: Effects of Locus, Topic Relatedness, and Meeting Medium. Management Communication Quarterly, 32(3), 303-336. Abstract. DOI.

2017

Trudel M-C, Marsan J, Paré G, Raymond L, Ortiz de Guinea A, Maillet É, Micheneau T (2017). Ceiling effect in EMR system assimilation: a multiple case study in primary care family practices. BMC Med Inform Decis Mak, 17(1). Abstract.  Author URL. DOI.
Ortiz de Guinea A, Webster J (2017). Combining variance and process in information systems research: Hybrid approaches. Information and Organization, 27(3), 144-162. Abstract. DOI.

2016

Ortiz de Guinea A (2016). A pragmatic multi-method investigation of discrepant technological events: Coping, attributions, and ‘accidental’ learning. Information and Management, 53(6), 787-802. Abstract.  Full text. DOI.
Ortiz De Guinea A (2016). Extending information systems use continuance research: Competing perspectives on the effects of technological events on the expectation-confirmation model.  Abstract.
Cameron A-F, Webster J, Barki H, Ortiz De Guinea A (2016). Four common multicommunicating misconceptions. EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 25(5), 465-471. DOI.

2015

Mesgari M, Okoli C, Ortiz De Guinea A (2015). Affordance-based user personas: a mixedmethod approach to persona development.  Abstract.
Pare G, Raymond L, Ortiz De Guinea A, Poba-Nzaou P, Trudel M-C, Marsan J, Micheneau T (2015). Electronic health record usage behaviors in primary care medical practices: a survey of family physicians in Canada. INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS, 84(10), 857-867. DOI.
Raymond L, Paré G, Ortiz de Guinea A, Poba-Nzaou P, Trudel M-C, Marsan J, Micheneau T (2015). Improving performance in medical practices through the extended use of electronic medical record systems: a survey of Canadian family physicians. BMC Med Inform Decis Mak, 15 Abstract.  Author URL. DOI.
Raymond L, Pare G, Ortiz De Guinea A, Poba-Nzaou P, Trudel M-C, Marsan J, Micheneau T (2015). The Contribution of Office-based EMR Systems to the Performance of Family Physicians and Primary Care Medical Practices.  Author URL. DOI.
Ortiz de Guinea A, Webster J (2015). The missing links: cultural, software, task and personal influences on computer self-efficacy. International Journal of Human Resource Management, 26(7), 905-931. Abstract. DOI.
Dumont L, Chenier-Leduc G, de Guise E, Ortiz De Guinea A, Senecal S, Leger P-M (2015). Using a Cognitive Analysis Grid to Inform Information Systems Designl.  Author URL. DOI.

2014

Pare G, Raymond L, Ortiz De Guinea A, Poba-Nzaou P, Trudel M-C, Marsan J, Micheneau T (2014). Barriers to organizational adoption of EMR systems in family physician practices: a mixed-methods study in Canada. INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS, 83(8), 548-558. DOI.
Ortiz De Guinea A, Titah R, Leger P-M (2014). Explicit and Implicit Antecedents of Users' Behavioral Beliefs in Information Systems: a Neuropsychological Investigation. JOURNAL OF MANAGEMENT INFORMATION SYSTEMS, 30(4), 179-209. Full text. DOI.
Tams S, Hill K, Ortiz De Guinea A, Thatcher J, Grover V (2014). NeuroIS—Alternative or Complement to Existing Methods? Illustrating the Holistic Effects of Neuroscience and Self-Reported Data in the Context of Technostress Research. Journal of the Association for Information Systems, 15(10), 723-753. Full text. DOI.
Ortiz De Guinea A, Webster J (2014). Overcoming variance and process distinctions in information systems research.  Abstract.
Leger P-M, Senecal S, Courtemanche F, Ortiz De Guinea A, Titah R, Fredette M, Labonte-LeMoyne E (2014). Precision is in the Eye of the Beholder: Application of Eye Fixation-Related Potentials to Information Systems Research. JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS, 15(10), 651-678. Full text.

2013

Ortiz De Guinea A, Webster J (2013). AN INVESTIGATION OF INFORMATION SYSTEMS USE PATTERNS: TECHNOLOGICAL EVENTS AS TRIGGERS, THE EFFECT OF TIME, AND CONSEQUENCES FOR PERFORMANCE. MIS QUARTERLY, 37(4), 1165-+. DOI.
Ortiz De Guinea A, Titah R, Léger PM (2013). Measure for Measure: a two study multi-trait multi-method investigation of construct validity in IS research. Computers in Human Behavior, 29(3), 833-844. Abstract. DOI.

2012

Ortiz De Guinea A, Webster J, Staples DS (2012). A meta-analysis of the consequences of virtualness on team functioning. Information and Management, 49(6), 301-308. Abstract. DOI.

2011

Ortiz De Guinea A, Webster J (2011). Are we talking about the task or the computer? an examination of the associated domains of task-specific and computer self-efficacies. Computers in Human Behavior, 27(2), 978-987. Abstract. DOI.

2009

Ortiz De Guinea A, Markus ML (2009). WHY BREAK THE HABIT OF a LIFETIME? RETHINKING THE ROLES OF INTENTION, HABIT, AND EMOTION IN CONTINUING INFORMATION TECHNOLOGY USE. MIS QUARTERLY, 33(3), 433-444.

2007

Ortiz de Guinea A, Kelley H, Gordon Hunter M (2007). Information systems effectiveness in small businesses: Extending a singaporean model in Canada. In  (Ed) Strategic Use of Information Technology for Global Organizations, 245-274.  Abstract. DOI.

2005

Ortiz De Guinea A, Kelley H, Hunter MG (2005). Information systems effectiveness in small businesses: Extending a Singaporean model in Canada. JOURNAL OF GLOBAL INFORMATION MANAGEMENT, 13(3), 55-79.

Awards and Honours

  • 2016. Research Award “Chenelière Éducation/Gaëtan Morin”, HEC Montréal
  • 2013. Research Award “Prix Nouveau Chercheur”, HEC Montréal
  • 2009. Best Ph.D. Dissertation Award (Category: Social Sciences), Queen’s University
  • 2004. Medal of Merit of the Faculty of Management, University of Lethbridge

External positions

  • Associate Professor at Deusto Business School, Universidad de Deusto (Spain)
  • Associate Professor at HEC Montréal (Canada)

Professor Ortiz de Guinea has taught at Queen’s University (Canada), HEC Montréal (Canada), Universidad de Deusto (Spain), and University of Exeter (United Kingdom). She has taught many different courses at the undergraduate level (from courses centered primarily on the management of Information Systems to more technical ones) and at the graduate level (professional as well as research-oriented ones) in three different languages: English, French, and Spanish. 

Modules

2020/21