Education Support Team

We look forward to meeting you over the next few months.

Our location Information Point, Building:One Foyer
Opening times  8:15 am – 5:00 pm 

The Student Services team at the Information Point can help you with the following aspects of your study:

  • Submitting assignments
  • Giving out feedback
  • Monitoring attendance
  • Dealing with performance mitigation
  • Extension requests
  • General student enquiries
  • Wellbeing support and advice

… and more!  If you have a question and are not sure where to go, come to us and we can help. 

If you need to contact us, in the first instance, please always e-mail

Make sure to include your full name and student ID number

You can also contact us on 01392 72 2660

Please click here for the Student Handbook and News site on ELE – more information on extensions, mitigation and assignment submission.

Please click here to see our Freshers’ Week presentation - coming soon!

Where to go for help

In addition to the Information Point in Building:One, there are many areas of support for students within the University:

Access Ability:
Special exam provisions, diagnostic assessments and ongoing disability support

Student Health Centre:
A variety of services including routine medical care, nursing service, travel clinics, sexual health and contraception, minor surgical procedures, physiotherapy, sickness certificates and referral to the counselling services

Reed Mews Wellbeing Centre:
Services include counselling, mental health information, advice and online support. All services from the Wellbeing Centre are offered in accordance with their confidentiality policy

International Student Support Office:
The International Student Support Office, located in the Forum, is dedicated to advising and supporting non-UK students and provides guidance on areas  such as visa applications and living in the UK

Students’ Guild Advice Unit:
Free, independent and impartial advice on money, housing and academic-related matters such as misconduct and interrupting/leaving studies

Student Voice:
A student-run listening and information service which is available from 8pm – 8am every night during term time*
The telephone number is 01392 724000
You can email at any time:, or visit the website at

When Voice is closed or your call cannot be answered, other alternatives are:

Estate Patrol:
For on-campus emergencies, including students locked out of residences
01392 723999

Samaritans Exeter
For listening services
01392 411711 or 08457 909090
*Opening times are subject to change

Multi-Faith Chaplaincy:
A welcoming team who enable people to practice their religion and encourage spiritual wellbeing. But you don’t have to be a member of any particular religion to make use of the service