Student and Education Services
We look forward to meeting you over the next few months.
|Our location||Information Point, Building:One Foyer|
|Opening times||8:15 am – 5:00 pm|
The Student Services team at the Information Point can help you with the following aspects of your study:
- Submitting assignments
- Giving out feedback
- Monitoring attendance
- Dealing with performance mitigation
- Extension requests
- General student enquiries
- Wellbeing support and advice
… and more! If you have a question and are not sure where to go, come to us and we can help.
If you need to contact us, in the first instance, please always log an enquiry in SID, or e-mail email@example.com
Make sure to include your full name and student ID number
You can also contact us on 01392 72 2660
During Freshers’ Week, you can find us in the Conference Rooms in the Xfi building, where you will find helpful advisers located at the following stands:
- Module Clinic
- Timetable Clinic
Please click here for the Student Handbook and News site on ELE – more information on extensions, mitigation and assignment submission.
Worried about something?
Here is a useful table showing some of the important ways that you can access support:
|General support||Your Academic Tutor||Email tutor directly|
|Health and personal matters||Student Services Team at the Info Point||Email firstname.lastname@example.org|
|Specific module support||Module Leads||
Module Leads' office hours and contact information will appear on their module’s ELE page.
|Academic development support||Academic Development Tutor||Visit the Academic Development Programme ELE page|
|Help with English Language difficulties||INTO||Visit the INTO website|
|Practical help with processes such as mitigation, exams info, extensions and assignment submissions||Student Services Team||Log an enquiry in SID, or come and see us at the Information Point on the ground floor of Building:One.|
|A serious health or wellbeing issue that needs immediate attention||
Student Health Centre or Wellbeing Centre.In an emergency, call 999.
|Student Health Centre: 01392 676606
Wellbeing Centre: To book an appointment, visit the Wellbeing website
Please note: none of the Business School tutors mentioned above are medical professionals.
*For more information about the Business School's tutoring system, please visit the Tutoring page.
Other areas of support
Special exam provisions, diagnostic assessments and ongoing disability support
Student Health Centre:
A variety of services including routine medical care, nursing service, travel clinics, sexual health and contraception, minor surgical procedures, physiotherapy, sickness certificates and referral to the counselling services
Reed Mews Wellbeing Centre:
Services include counselling, mental health information, advice and online support. All services from the Wellbeing Centre are offered in accordance with their confidentiality policy
International Student Support Office:
The International Student Support Office, located in the Forum, is dedicated to advising and supporting non-UK students and provides guidance on areas such as visa applications and living in the UK
Students’ Guild Advice Unit:
Free, independent and impartial advice on money, housing and academic-related matters such as misconduct and interrupting/leaving studies
A student-run listening and information service which is available from 8pm – 8am every night during term time*
The telephone number is 01392 724000
You can email at any time: email@example.com or visit the website.
When Voice is closed or your call cannot be answered, other alternatives are:
For on-campus emergencies, including students locked out of residences
For listening services
01392 411711 or 08457 909090
*Opening times are subject to change
A welcoming team who enable people to practice their religion and encourage spiritual wellbeing. But you don’t have to be a member of any particular religion to make use of the service