Outpatient Appointment Scheduling: Doctor Lateness, Interruptions, Patient Unpunctuality and Implications for Practice.

Management

Speaker:Professor Ken Klassen, Associate Professor of Operations Management, Brock University, Canada
Date: Thursday 10 June 2010
Time: 1.20 - 2.30
Location: The Lecture Theatre, Veysey Building (on the Peninsular Medical School campus, Salmon Pool Lane, Exeter

Further details

Professor Roger Maull will be hosting a visit from Ken Klassen, Associate Professor of Operations Management, Brock University, Canada on Thursday 10th June, 2010 The Institute for Service Research have collaborated with Peninsula CLAHRC who have invited Professor Klassen to hold this special seminar lecture