|20 March 2019||Pikakshi Manchanda, University of Exeter||
SITE Department Paper Development Session 'Understanding Visitor Experience at Cultural Heritage Sites using Text Analytics'.
|20 February 2019||Adela Boak||
SITE paper development 'Investigating Customer Experience through the combined effects of interactions at multiple touchpoints-Insights using online customer feedback data from the cultural heritage sector'.
|6 February 2019||Alison Harper, University of Exeter||
'Proactive Service Recovery in Emergency Departments: A Hybrid Modelling Approach using Forecasting and Real-Time Simulation'.
|5 December 2018||Cristina Mosconi, University of Exeter||
CSAM Seminar: Digital Technologies and Cultural Heritage.
|28 June 2018||Christina Phillips PhD, University of Leeds||
CSAM Seminar: The Mangle of Practice as a framework for studying Action Research, Design Science and Participative Modelling.