Last year's Service Science Forum
IBM have been instrumental in the development of Service Science.
The ISR team at the Service Science Forum

Service Science Forum

The Service Science Forum brings together practitioners from government and organisations interested to understand and grow their service business, and address the challenges a service orientation might bring. It also aims to encourage dialogue between academics and professionals from industry to share knowledge and develop an agenda for the provision of education in Service Science.

The Service Science Forum meeting is usually held in London , and is a combination of leader training in service as well as sharing practices and research in services. We focus on cross sector learning with the session moderated by academics who are able to transcend sectorial and industry jargon and abstract the concepts into a higher level understanding of issues that can be shared across the service sector. It is a unique model of dialogue, synthesis and communication in service education, practice and research.

The Service Science Forum meeting is held twice a year. If you would like to join the Service Science Forum, please download a membership form (doc - 69kb).

8th Service Science Forum

The 8th Service Science Forum, ' Innovation Matters: Making it happen’, was held on 14th April and was hosted by University College London. The forum welcomed John Bessant to discuss Innovation at the Leading Edge and was well attended by close to 35 participants, representing practitioners from UK organisations including Nokia, Rolls Royce, IDS Scheer, Airbus-CIMPA, IBM, Atkins as well as many public sector organisations. Read the Forum report.

View the proceedings of previous forums: