Asymmetries In Service - the extent to which various asymmetries in a service exchange – knowledge, information, emotion, time, power, etc. - can help us to understand and gain additional insight into different service problems.

Management

Speaker:Professor Michael Lewis, University of Bath
Website: http://www.bath.ac.uk/management/faculty/mike_lewis.html
Date: Wednesday 12 March 2014
Time: 14:00 - 16:00
Location: Matrix Lecture Theatre, Building One