(OiT Cluster) Analytics in Healthcare
Indian Healthcare market is worth about 80 Billion Pounds growing at a CAGR of 22.9% and is expected to reach 220 Billion Pounds in 2020. The market is dominated by private players and although there is huge demand for healthcare services, there is also a strong competition between the hospitals in every major city of India. In this talk I will be discussing how descriptive, predictive and prescriptive analytics are used by the hospitals in India to improve patient experience. Using cases published at the Harvard Business publishing on hospitals such as Apollo, I will be discussing how the Indian hospitals are using analytics to predict the treatment cost that can be used for fixed price contracts with insurance companies and governments and for prediction of net promoters scores (NPS) which is further used for minimizing detractors.
Dr Dinesh Kumar is a Professor of Decision Sciences and Information Systems at the Indian Institute of Management Bangalore. Dr Dinesh Kumar has over 20 years of teaching and research experience. Prior to joining IIM Bangalore, Dr Dinesh Kumar has worked at several reputed Institutes across the world including Stevens Institute of Technology, USA; University of Exeter, UK; University of Toronto, Canada; Federal Institute of Technology, Zurich, Switzerland; Queensland University of Technology, Australia; Australian National University, Australia and the Indian Institute of Management Calcutta.
He has published more than 60 articles in many reputed journals. Twenty four of his case studies on the use of Analytics based on Indian and multinational organizations such as Aavin Milk Dairy, Apollo Hospitals, Bigbasket, Bollywood, Flipkart.com, Hewlett and Packard, Larsen & Toubro, Mission Hospital, Hindustan Aeronautics Limited, Indian Premier League, Shubham Housing Finance Ltd have been published at the Harvard Business Publishing. Dr Dinesh Kumar has carried out predictive and prescriptive analytics consulting projects for organizations such as The Boston Consulting Group (India) Private Limited, Hindustan Aeronautics Limited, Qatar Airways, Mission Hospital, Manipal Hospitals, Scalene Works, Wipro Limited, UNIBIC and the World Health Organization etc.