Managing Strategic Resources and Operations
This module provides a fundamental underpinning for the design of sustainable business strategies by focusing on how to achieve the efficient and effective management of resources and operations. You will be introduced to a range of operations management concepts, within the context of operations as transformational systems. A key theme will be how to eliminate MUDA (waste) which can arise in over-production, waiting, conveyance, processing, inventory, motion and correction. The module will provide you with the means to analyse operations activities and design solutions to overcome wasteful operational processes and issues.
Internationalisation: Internationalisation is a core theme exemplifies in the use of international cases and video material used in class. The importance of international alliances is explored in the topics of buyer-supplier relations, inventory management, supply and innovation.
Sustainability: The term “Muda” or waste is explored in depth in terms of how to avoid non value-added activities, is a core theme. Inventory management, managing quality and process choice and layout go into much depth about to ensure avoidance of waste, which goes to the very essence of Sustainability
Employability: In this module, you will develop skills in presenting and team-work dynamics in regular presentations in class
Ethics and Corporate Responsibility: the module will look at ethics as part of several topics.
Research in Teaching: the module will use research articles in addition to the core text.
Full module specification
|Module title:||Managing Strategic Resources and Operations|
|Duration of module:||
Duration (weeks) - term 1: |
In short, the aims of the module are to:
- Introduce you to the basic framework, scope, and management of activities involved in operations management
- Understand some of the complexities in operations
- Appreciate the strategic importance of operations management.
ILO: Module-specific skills
- 1. identify, apply and critique the strategic frameworks of operations management.
- 2. model organisations as systems and sub-systems.
- 3. describe the main design factors and their alternatives which shape operations management.
- 4. explain and apply a range of fundamental operational improvements.
- 5. explain and apply quality management concepts.
- 6. analyse organisations using standard benchmarking.
- 7. synthesise from a range of operations management methods and apply within problem contexts.
- 8. critically evaluate the role of operations within different business models.
- 9. explain the evolution, challenges and consequences of green production.
ILO: Discipline-specific skills
- 10. apply appropriate theoretical principles to analyse complex organisational problems.
- 11. contribute solutions to the transformation of business processes in pursuit of greater efficiency.
ILO: Personal and key skills
- 12. present analytical findings effectively.
- 13. manage independent study and research using library and internet resources.
Learning activities and teaching methods (given in hours of study time)
|Scheduled Learning and Teaching Activities||Guided independent study||Placement / study abroad|
Details of learning activities and teaching methods
|Category||Hours of study time||Description|
|Scheduled Learning and Teaching||35||Lectures|
|Guided Independent Study||85||Reading, Research, Writing|
|Form of assessment||Size of the assessment (eg length / duration)||ILOs assessed||Feedback method|
|In-class discussion/feedback on case studies||30 - 40 minutes||3 - 6||Oral feedback|
Summative assessment (% of credit)
|Coursework||Written exams||Practical exams|
Details of summative assessment
|Form of assessment||% of credit||Size of the assessment (eg length / duration)||ILOs assessed||Feedback method|
|Individual Assignment||20||1250 words||12 - 13||Written feedback|
|Exam||80||3 hours||1 - 13||Written feedback|
Details of re-assessment (where required by referral or deferral)
|Original form of assessment||Form of re-assessment||ILOs re-assessed||Timescale for re-assessment|
|Exam||Re-sit Exam 3 hours||1 - 13||6 weeks after results|
|Individual Assignment||Individual Assignment 1250 words||12 - 13||6 weeks after briefing|
Strategic operations management: the major areas of responsibility in operations management and their strategic importance, and how these areas should help support the organisation in the market; lean manufacturing; outsourcing; from cost management to innovation and business value.
Improving operations through total quality management, benchmarking, business process reengineering and process mapping; Six Sigma and waste reduction.
Supply chain management: power, value, inter-firm relationships and value stream management. Process choice and strategy in manufacturing and services; types of layout; cutting edge practices.
Services operations management: concepts, definitions and practice; service strategy, scripts and role theory; delivery systems; image and differentiation in services; lean thinking in services.
Materials and inventory control (MRPI, MRPII, JIT).
Scheduling and capacity management: impact on key competitive areas such as cost, delivery, speed and delivery reliability.
Green production: evolution, challenges and consequences.
Indicative learning resources - Basic reading
Brown, S, Bessant, J, Lamming R and P Jones (2012) Strategic Operations Management, 3rd.,Routledge
Slack, N, Chambers, S and R Johnston (2009) Operations Management, Pitman Publishing.
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Last revision date