Crisis, Change and Creativity in Organisations

Module description

This module examines how organisations cope with crises and manage profound change. The complex cultural, political and ethical issues faced by change agents will be examined in detail. Consideration will be given to how managers can be better prepared for the unpredictability, unintended outcomes and possible harmful consequences of change. The module aims to provide an understanding of both particular approaches and techniques for managing change, and the limitations of these approaches/techniques when applied in practice. Particular attention is given to the role of the consultant in the change management process. This module is concerned with the development of transferable skills – you will act as facilitators on real organisational change problems using a variety of creativity techniques, thus enabling the students to operate as change agents.

The module incorporates a practical, creative thinking, organization-based case study assignment where there is engagement with regional industry leaders undertaking profound change e.g. Establishing Cornwall as the first rural Social Enterprise Zone in the UK, Mitigating risk in the Marine Offshore Renewables sector, Superfast Cornwall: implementing superfast broadband enabled technology, An Isles of Scilly - Capacity for Change project, The Eden project: Building the largest indoor rainforest in the world, Tulip: Embedding resilience in food production, Pendennis Shipyard: finalising the transformation at a world-class superyacht facility. You will acquire skills and techniques that will enable you to manage change in practice, understand when/why to hire change management consultants and how to work with creative thinking techniques for problem solving. 

Globalisation has been argued to be a driving force behind organisational change, and this idea is examined in this module from a critical perspective. The creation of sustainable and resilient organizations that enhance business, society and the environment is a key concern of this module.  

Full module specification

Module title:Crisis, Change and Creativity in Organisations
Module code:BEP3070
Module level:3
Academic year:2017/8
Module lecturers:
Module credit:15
ECTS value:

7.5

Pre-requisites:

None

Co-requisites:

None

Duration of module: Duration (weeks) - term 2:

11

Module aims

This module aims to examine how organizations cope with crises and manage the impact of change.

The complex cultural, political and ethical issues faced by change agents will be examined in detail.

Consideration will be given to how managers can be better prepared for the unpredictability, unintended outcomes and possible harmful consequences of change. The module aims to provide an understanding of both particular approaches and techniques for managing change, and the limitations of these approaches/techniques when applied in practice.  The module aims to pay particular attention to the role of the consultant in the change management process. This module is concerned with the development of transferable skills – you will act as a facilitator on real organisational change problems using a variety of creativity techniques, thus enabling you to operate as change agents.

ILO: Module-specific skills

  • 1. understand different approaches to the management of change
  • 2. critically evaluate change concepts and techniques
  • 3. identify the characteristics of different change programmes
  • 4. understand change agent skills, and be capable of facilitating a change intervention

ILO: Discipline-specific skills

  • 5. critically evaluate current management concerns in the areas of change management, crisis management, creativity and innovation management against the background of the body of organisation theory

ILO: Personal and key skills

  • 6. review and critically assess academic literature and change management techniques
  • 7. write concise and reflective essays
  • 8. work in client relationship on change projects
  • 9. work effectively in creative problem solving teams

Learning activities and teaching methods (given in hours of study time)

Scheduled Learning and Teaching ActivitiesGuided independent studyPlacement / study abroad
30120

Details of learning activities and teaching methods

CategoryHours of study timeDescription
Scheduled Learning & Teaching Activities24Lectures/Seminars
Scheduled Learning and Teaching Activities 6Presentations in tutorials
Independent Study 120Group work commitments and independent study time to be managed by the student

Formative assessment

Form of assessmentSize of the assessment (eg length / duration)ILOs assessedFeedback method
Plan for group project detailing: issue for investigation, approach to research, possible solution, examples of reference materials to be used, remember to detail roles in the group and how these will be allocated1,000 words1-9Written and oral

Summative assessment (% of credit)

CourseworkWritten examsPractical exams
70030

Details of summative assessment

Form of assessment% of creditSize of the assessment (eg length / duration)ILOs assessedFeedback method
Group Project (15 %) and Report (15%) (Group of 2-4 students)302,000 word report and 20 minute presentation.4-5Presentation: verbal feedback, Report: brief written feedback
Essay703,000 words1,2, 3 & 5Written feedback

Details of re-assessment (where required by referral or deferral)

Original form of assessmentForm of re-assessmentILOs re-assessedTimescale for re-assessment
Report and EssayIndividual 2000 word report and PowerPoint presentation slides with commentary on the client based project. Plus 1,000 word reflective essay component inclusive of improvements1-5July/August

Re-assessment notes

A student will be referred in all components if the student fails the module with a mark of below 40% overall.

 

A student if deferred via a single component will be reassessed in that component only.

Syllabus plan

  • Understanding organizational change
  • Understanding and managing crises
  • Culture, resistance and cynicism
  • Communication, narration and change
  • Consultancy and change
  • Organizational development and change
  • Continuity 
  • Creativity and change
  • Creative problem-solving workshop
  • Group project presentation

 

Indicative learning resources - Basic reading

Basic reading:

A full reading pack is supplied to students for this module (on ELE) 

Selected readings include:.

Alvesson, M. (2009) “Resisting resistance; counter-resistance, consent and compliance in a consulting

firm”.  Human Relations 2009 (62): 1115.

Driver, M. (2009) “From Loss to Lack: Stories of Organizational Change as Encounters with Failed

Fantasies of Self, Work and Organization.” Organization 16: (3): 353–369

Sturdy, A. and Grey, C. (2003) “Beneath and beyond organizational change management: exploring

Alternatives”. Organization, 10(4): 651-662

Grey, C. (2003) “The fetish of change”. Tamara: Journal of Critical Postmodern Organization Science, 

2(2): 1-19

O'Leary, M., (2003) “From Paternalism to Cynicism: Narratives of a Newspaper Company”, Human 

Relations, 56 (6) p. 685-704

De Cock, C. 1996. “Thinking Creatively About Creativity”. Creativity and Innovation Management, 

5(3): 204-211

King, N., & Anderson, N. 2001. Managing Innovation and Change: A Critical Guide for Organizations. 

London: Thomson. (chapters 2 & 3)

 

Module has an active ELE page?

Yes

Origin date

Sept 2014

Last revision date

31/01/2015