Module
Operations Management: A Sustainable Perspective
Module description
Operations management is applicable in manufacturing and all aspects of the service sector, from small retailers and professionals to banks and insurance companies, hospitals and utilities. The module presents three main topics: the design of the product/service; the control of the product/service; and improving how the product/service is delivered with recognition of sustainability throughout. You will be expected to evaluate and analyse information under these topics to develop some understanding of the complexities of managing modern-day operations. The module will help students gain an insight into the importance of managing people, processes and systems to deliver sustainable value.
Full module specification
| Module title: | Operations Management: A Sustainable Perspective |
|---|---|
| Module code: | BEP1030 |
| Module level: | 1 |
| Academic year: | 2023/4 |
| Module lecturers: |
|
| Module credit: | 15 |
| ECTS value: | 7.5 |
| Pre-requisites: | None |
| Co-requisites: | None |
| Duration of module: |
Duration (weeks) - term 2: 11 |
Module aims
The aim is to introduce you to a broad range of operations management concepts, within the context of systems theory. In addition to introductory sessions which explore the characteristics of operations management and systems, three broad areas provide the framework for study:
• Design - including product/service, process, supply chain, layout & flow, and job design.
• Planning and control - including capacity, supply chain, lean and quality.
Improvement - including performance measurement/improvement methods, process reliability,thematic change programmes/philosophies (e.g. TQM)
ILO: Module-specific skills
- 1. examine the major concepts and practices of operations management
- 2. evaluate the effectiveness of operations management practices in a wide range of organisational types (manufacturing, service and public sector)
ILO: Discipline-specific skills
- 3. synthesise theoretical principles through application to organisational proble
- 4. appraise organisational practices using systems concepts
ILO: Personal and key skills
- 5. present findings in a written format with supporting evidence
- 6. undertake research to gather secondary evidence from both library and internet resources
- 7. engage in group activities and manage work constrained by time and deadlines; engage in group activities, and formally reflect on and appraise personal contributions;
- 8. prioritise activities and manage work constrained by time and deadlines
Learning activities and teaching methods (given in hours of study time)
| Scheduled Learning and Teaching Activities | Guided independent study | Placement / study abroad |
|---|---|---|
| 25 | 125 | 0 |
Details of learning activities and teaching methods
| Category | Hours of study time | Description |
|---|---|---|
| Scheduled Learning and Teaching activity | 11 | Lectures |
| Scheduled Learning and Teaching activity | 14 | Tutorials |
| Guided Independent Study | 125 | Asynchronous activities on ELE, preparation for in class activities, group work, plus research, analysis and writing of individual report. |
Formative assessment
| Form of assessment | Size of the assessment (eg length / duration) | ILOs assessed | Feedback method |
|---|---|---|---|
| Group Report | 1500 words | 2-8 | Oral feedback provided by tutor in tutorial session |
| Individual Report | 3000 words | 1, 3, 5, 6, 8 | Oral feedback provided by tutor in tutorial session |
Summative assessment (% of credit)
| Coursework | Written exams | Practical exams |
|---|---|---|
| 100 | 0 | 0 |
Details of summative assessment
| Form of assessment | % of credit | Size of the assessment (eg length / duration) | ILOs assessed | Feedback method |
|---|---|---|---|---|
| Group report in response to given business analysis project (groups of 4 - 6 students) | 30 | Group report of 1500 words + 500 word reflection on individual contribution | 2 - 8 | Written feedback provided via ELE |
| Individual Report | 70 | A written account of an investigation of a business operation - 3000 words | 1,3,5,6,8 | Written feedback provided via ELE |
| 0 | ||||
| 0 | ||||
| 0 | ||||
| 0 |
Details of re-assessment (where required by referral or deferral)
| Original form of assessment | Form of re-assessment | ILOs re-assessed | Timescale for re-assessment |
|---|---|---|---|
| Group report in response to given business analysis project (groups of 4 - 6 students) | Individual Report 30% | 2-6, 8 | July/August assessment period |
| Individual Report | Individual Report 70% | 1,3,5, 6, 8 | July/August assessment period |
Re-assessment notes
A student will be referred in all components of the assessment that they have failed, if the student fails the module with an overall mark below 40%.
A student if deferred via a single component will be re-assessed in that component only
Syllabus plan
• Introduction to Operations Management
• Transformation Model
• Key Concepts
• Planning and Control
• Strategic role of OM and Operations Strategy
• Process Type and Layout
• Design of Products & Services
• Sequencing and Capacity Planning
• Supply/Demand Management
• Sustainable Operations Quality Management and Business Improvement
• The future of Operations Management
Indicative learning resources - Basic reading
Basic reading:
Slack, N, Chambers, S, and Johnston, R. (2019) Operations Management, Essex: FT Prentice Additional material from guided reading of learned journals (specific papers provided).
All students on the programme will have access to additional material via ELE
Module has an active ELE page?
Yes
Indicative learning resources - Web based and electronic resources
https://vle.exeter.ac.uk/course/view.php?id=10138
· ELE – College to provide hyperlink to appropriate pages
· http://vle.exeter.ac.uk/course/view.php?id=5901 https://vle.exeter.ac.uk/course/view.php?id=10138
Indicative learning resources - Other resources
As recommended during classes
Origin date
01/09/2014
Last revision date
04/12/2014