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Global Operations Management

Module description

This module is intended for Financial Services Professional Degree Apprenticeship students who want to concentrate on the management aspects of operations from the practical perspective of an investment operation manager. Students will have a thorough understanding of operations and settlement procedures with the goal to service effectively the operations and settlement needs of a firm and its clients. The module provides an in-depth knowledge of the UK and other major market’s regulatory frameworks, market and dealing environment in which they operate and the concept of risk and risk control. Students will be able to understand all aspects of UK and international operations and settlements and demonstrate an awareness of the various settlement systems and services available

Full module specification

Module title:Global Operations Management
Module code:BEF3003DA
Module level:3
Academic year:2019/0
Module lecturers:
Module credit:15
ECTS value:






Duration of module: Duration (weeks) - term 2:


Module aims

This module aims to provide students with a detailed working knowledge of products, trade processing and settlement across asset classes and international markets.  The students should be able to recognise the important issues of domestic and cross-border international businesses.

This module shows how the understanding of operations as a vital part of the overall risk management process can help support an organisation’s management in investment decision-making and control. The overall aim is to identify solutions that address both the high-level business requirement for managements and yet be detailed enough for operations staff to implement.

Students are required to keep up-to-date with current developments and should be able to demonstrate this awareness clearly and concisely. 

ILO: Module-specific skills

  • 1. Understand the two major assets in operation management – people and system, and technology
  • 2. Describe the generic types of organisational structure
  • 3. Understand the important issues of domestic and international markets and their settlement conventions
  • 4. Apply aspect of knowledge with respect to equities, bonds, funds, cash products or derivatives
  • 5. Familiarise with all aspects of the trade cycle from order through to confirmation
  • 6. Demonstrate detailed knowledge of the processes involved in the settlement of financial instruments

ILO: Discipline-specific skills

  • 7. Analyse impact from changes in environment from external forces and develop management strategies
  • 8. Understand all aspects of UK and international operations and settlements
  • 9. Demonstrate an awareness of the various settlement systems and services available
  • 10. Keep up-to-date with current developments and sector relevant legal/regulatory changes

ILO: Personal and key skills

  • 11. Demonstrate ability to recommend and implement practical solutions to a range of risks and issues
  • 12. Contribute to the development of strategic plans for the global securities operations
  • 13. Demonstrate a high-level overview of the role and responsibilities within the institution

Learning activities and teaching methods (given in hours of study time)

Scheduled Learning and Teaching ActivitiesGuided independent studyPlacement / study abroad

Details of learning activities and teaching methods

CategoryHours of study timeDescription
Scheduled Learning & Teaching Activities14 hours (2 days)Workshops
Scheduled Learning & Teaching activities14 hoursOnline lectures and seminars
Scheduled Learning & Teaching activities4 hoursRevision
Guided independent study118 hoursReading and research, web-based activities

Formative assessment

Form of assessmentSize of the assessment (eg length / duration)ILOs assessedFeedback method
Mock Exam2-hour exam1-10Marks and feedback
Online DiscussionOnline discussion contributions1-13Online discussion feedback from peers and lecturer
Weekly online practicesSix exercises1-10Correct answers on ELE

Summative assessment (% of credit)

CourseworkWritten examsPractical exams

Details of summative assessment

Form of assessment% of creditSize of the assessment (eg length / duration)ILOs assessedFeedback method
Exam502-hour written exam1-10
Applied Exercise/Case Study50Applied exercise/Assignment 2,000 words1-13

Details of re-assessment (where required by referral or deferral)

Original form of assessmentForm of re-assessmentILOs re-assessedTimescale for re-assessment
Exam2-hour written exam1-10In line with University regulations
Applied Exercise/Case StudyApplied exercise/Assignment 2,000 words1-13In line with University regulations

Re-assessment notes

Defer – as first time

Refer – capped at 40%

Syllabus plan

  • The Role of Operations
  • Operation Managers’ Needs
  • Instruments and Characteristics
  • Developments in the Trading Environment
  • Advantages and Disadvantages of Overseas Investment
  • The Process of Clearing and Settlement
  • Settlement Risks in Foreign Exchange

Indicative learning resources - Basic reading

Basic reading:


  • Global Operations Management (CISI Diploma), Edition 5, Chartered Institute for Securities and Investment.

Module has an active ELE page?


Origin date


Last revision date