Financial Services Professional (CISI) - Managing own Professional Development - Stage one

Module description

This module is focused on establishing oneself as a Financial Service Professional and provides an important foundation upon which to further develop your career. Drawing upon academic guidance, professional development coaching and workplace mentoring you have a wealth of inspiration and advice to guide and support your own professional development planning.

Exploring the essential requirements of professional practice, you will consider aspects of trust, client management, strategy, managing own workload, planning and prioritisation, innovation, problem solving and ethical decision making. Based within professional codes of conduct and organisational policies and processes you also have an opportunity to determine your own approach to excellence in your role, identifying and building upon personal values, skills, strengths and experience.

This module is a part of the formal process of portfolio building in which you are required to evidence the knowledge skills and behaviours set out in the level 6, degree apprenticeship standards for the Financial Services Professional. The personal development that you undertake and the activities, assignments and reflections that you produce all offer material for your final EPA professional portfolio and panel interview.

Full module specification

Module title:Financial Services Professional (CISI) - Managing own Professional Development - Stage one
Module code:BEF2005DA
Module level:2
Academic year:2019/0
Module lecturers:
Module credit:30
ECTS value:






Duration of module: Duration (weeks) - term 1:


Duration (weeks) - term 2:


Duration (weeks) - term 3:


Module aims

This module offers a series of activities aimed at developing the skills and behaviours required for practise in financial services. It seeks to pull together learning from across a variety of sources in support of proactively managing one’s own professional learning and development. The ability to produce a coherent and well-informed career plan against a clear set of industry standards is an important part of doing well in both academic and professional practise. Using skills of self-analysis and critical reflection, finance professionals are required to consider what learning is available to them through both formal study and professional practise in order to shape their development and demonstrate progression.

ILO: Module-specific skills

  • 1. Evaluate information quickly and draw accurate conclusions. Use a structured approach to gather the appropriate facts and evidence in order to make decisions effectively. Use critical thinking to discern between available options.
  • 2. Reflect upon professional practice to identify, evaluate and modify own behaviours. Recognise where learning originates and translate new knowledge into own PDP. Seek feedback and act on it to improve own performance. Build your capability through ownership of own development.
  • 3. Compile, manage and edit a portfolio of evidence in support of own progression against the relevant Degree Apprentice learning objectives.

ILO: Discipline-specific skills

  • 4. Ensure that the relevant policies of the organisation for own area of specialisation are met in order to carry out all required activities using agreed systems and processes.
  • 5. Proactively plan and organise own work and time, clearly identifying priorities to meet commitments, KPIs and deadlines.
  • 6. Create innovative and enterprising solutions to business needs, whilst understanding relevant boundaries e.g. financial services regulations.

ILO: Personal and key skills

  • 7. Professional impact: build ethically sound and trusted relationships with internal and/ or external clients to form the basis of long-term partnerships.
  • 8. Adaptability: Adapt positively to changing work priorities and patterns and be flexible to the needs of the organisation. Engage and network proactively with Client/customers and colleagues, including senior management, as required, to deliver business outcomes.
  • 9. Communication: Use strong interpersonal skills and communicating well through a range of media, using language that is meaningful to the recipient e.g. written reports, presentations, phone, face to face, email. Communicates complex information clearly. Listen actively to understand needs and adapts your style to the recipient.
  • 10. Motivation: Consistently support colleagues and collaborate to achieve results. Aware of your role within team, how your team fits within the business, and how the team’s decisions impact on others. Display energy, determination and enthusiasm in the way that you go about your role, dealing positively and with determination when setbacks occur, or when managing difficult situations. Work with clients to identify their relevant financial services requirements.
  • 11. Integrity: Truthfulness, sincerity and trustworthiness in your actions. Show integrity by doing the right thing, demonstrating the organisation’s Values, and always maintaining appropriate confidentiality. Follow and promote appropriate organisational procedures and policies.

Learning activities and teaching methods (given in hours of study time)

Scheduled Learning and Teaching ActivitiesGuided independent studyPlacement / study abroad

Details of learning activities and teaching methods

CategoryHours of study timeDescription
Seminars (Master classes)16Taking place during scheduled face-to-face masterclasses there will be at least 16 hours of taught input.
Online activities and PDP coaching 66Ongoing PDP coaching throughout 33 weeks of the online module. Drawing upon academic guidance, professional development coaching and workplace mentoring.
Applied Professional Development218Guided and independent learning which will be applied to the work context in consultation with a manager from the organisation. It will include a mixture of reading material, self-development exercises, online discussion forums, self-assessments, videos, and 360-degree feedback.

Formative assessment

Form of assessmentSize of the assessment (eg length / duration)ILOs assessedFeedback method
Drawing from your learning journal, produce ten 500-word reflective logs which demonstrate the listed ILOs for the module. Equivalent to 4,000 words.1-11Academic lead with provide written and verbal feedback.

Summative assessment (% of credit)

CourseworkWritten examsPractical exams

Details of summative assessment

Form of assessment% of creditSize of the assessment (eg length / duration)ILOs assessedFeedback method
1. Choose one reflective paper to produce a 10-minute video log that captures examples of your integrity.2010-minute video plus 500-word written reflection. 11, plus chosen reflection.Academic tutor will provide written feedback.
2. Drawing on academic material produce a 2,500 essay on the art of problem solving, illustrate with examples from own professional practise. 202,500 words.1, 6
3. Compile a report containing eight shining examples of critical reflection. Provide an executive summary which establishes what has been learned and how that has informed your professional practise. 604,500 words2,3 plus chosen reflections.Academic tutor will provide written feedback

Details of re-assessment (where required by referral or deferral)

Original form of assessmentForm of re-assessmentILOs re-assessedTimescale for re-assessment
As per original10-minute video plus 500-word written reflection.1-136 weeks
As per original2,500 words6 weeks
As per original4,500 words6 weeks

Re-assessment notes

Defer – as first time

Refer – capped at 40%

Syllabus plan

Through a series of online learning activities, applied exercises and reflective assignments finance professionals can expect to explore and the skills of service delivery, strategy and planning, problem solving and decision making, communication and networking, teamwork and collaboration, continuous improvement, developing self and others.  In addition, through portfolio building they are expected to demonstrate and evidence the behaviours of honesty and integrity, adaptability, resilience and enthusiasm, innovation and creativity and attention to detail.

Indicative learning resources - Basic reading

Recommended text:


Cottrell, S. (2010) Skills for success: personal development and employability. Palgrave Macmillan

Day, T. (2018) Success in Academic Writing. Palgrave Study Skills. Palgrave Macmillan.

Kahneman, D. (2012) Thinking Fast and Slow. Penguin: UK

Miller, D. (2014) Brilliant Personal Effectiveness: What to know and say to make an impact at work. Pearson: UK


Supplementary text:


Cottrell, S (2017) Critical Thinking Skills; Developing Effective Analysis, argument and reflection.

Palgrave Macmillan:

Paul, D., Cadle, J., & Thomas, P (2012) The Human Touch: Personal Skills for Professional Success. BCS: UK

Winstanley, D. (2009) Personal Effectiveness. Excel Books: UK

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