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University of Exeter Business School

People Management, Skills and Behaviours

Module titlePeople Management, Skills and Behaviours
Module codeBEMM788
Academic year2023/4
Module staff

Ms Sian Robinson (Convenor)

Duration: Term123
Duration: Weeks




Number students taking module (anticipated)


Module description

In this module you will develop (or further expand upon) a broad range of skills and behaviours that are necessary in order to pursue a successful career in Human Resource Management. You will also develop your thinking about how to act professionally as a manager and how to increase the level of professionalism exhibited by managers in organisations you work for. 

Module aims - intentions of the module

This module intends to introduce and assess a range of skills and behaviours. Our core aim is to help you to you to increase your competence and confidence in your roles as leader, colleague, decision-maker and HR specialist. Sessions will therefore cover masters-level study skills also form a part of these inputs. The module is designed to meet the HR Professional Body (CIPD) core standards within the CIPD Profession Map.


Intended Learning Outcomes (ILOs)

ILO: Module-specific skills

On successfully completing the module you will be able to...

  • 1. Manage yourself and others more effectively at work
  • 2. Manage interpersonal relationships at work more effectively
  • 3. Make sound and justifiable decisions and solve problems more effectively
  • 4. Lead and influence others more effectively
  • 5. Interpret business information and manage financial resources
  • 6. Demonstrate enhanced IT proficiency
  • 7. Demonstrate an essential people management skill-set
  • 8. Demonstrate competence in postgraduate study skills
  • 9. Employ critical and reflective practice, and undertake continuous professional development
  • 10. Manage people equitably with compassion and understanding

ILO: Discipline-specific skills

On successfully completing the module you will be able to...

    ILO: Personal and key skills

    On successfully completing the module you will be able to...

      Syllabus plan

      The People Management Skills and Behaviours module has been designed to run through the programme like a spine. We will introduce its aims and method of operation at the start of the course. There will also be a number of interactive taught sessions provided here, including a session on postgraduate study skills. Later as you proceed through the programme and develop further skills-based knowledge and understanding you will keep records of your development by building up a skills portfolio and development plan. Towards the end of your programme you will attend a further suite of taught sessions which will prepare you for the second set of assessments. The syllabus covers skills in the following areas: 


      • postgraduate study skills 

      • self-management 

      • managing interpersonal relationships 

      • general management skills 

      • professional management competencies 

      • financial data and IT 

      • interviewing, disciplinary, and effective presentation 

      Learning activities and teaching methods (given in hours of study time)

      Scheduled Learning and Teaching ActivitiesGuided independent studyPlacement / study abroad

      Details of learning activities and teaching methods

      CategoryHours of study timeDescription
      Scheduled teaching and learning activities50Lectures
      Scheduled teaching and learning activities25Seminars
      Guided Independent Study50Pre and post session reading
      Guided Independent Study175Assignment preparation

      Formative assessment

      Form of assessmentSize of the assessment (eg length / duration)ILOs assessedFeedback method
      Presentations and seminar discussionsIn class1-10Verbal in class

      Summative assessment (% of credit)

      CourseworkWritten examsPractical exams

      Details of summative assessment

      Form of assessment% of creditSize of the assessment (eg length / duration)ILOs assessedFeedback method
      Individual Assignment 503000-4000 words1-10Written feedback
      Assessed skills50Residential1-10Written and verbal feedback

      Details of re-assessment (where required by referral or deferral)

      Original form of assessmentForm of re-assessmentILOs re-assessedTimescale for re-assessment
      Individual Assignment Individual Assignment (3000-4000 words)1-10Next re-assessment period
      Assessed SkillsSkills re-assessment, written equivalent1-10Next re-assessment period

      Indicative learning resources - Basic reading

      CAMERON, S. (2016) The business student’s handbook: skills for study and employment. 6th ed. Harlow: Pearson Education.

      CLEGG, C., LEGGE, K. and WALSH, S. (1999) The experience of managing: a skills guide. Basingstoke: Macmillan Business.

      DYSON, J.R. (2017) Accounting for non-accounting students. 9th ed. Harlow: Pearson.

      GALLAGHER, K. (2013): Skills development for business and management students: study and employability. 2nd ed. Oxford: Oxford University Press.

      HORN, R. (2009) The business skills handbook. London: Chartered Institute of Personnel and Development.

      LEE-DAVIES, L. and BAILEY, S. (2007) Developing work and study skills. London: Cengage Learning.

      ROPER I, PROUSKA R and AYUDHA UCN (eds.) (2010) Critical Issues in Human Resource Management. London: Chartered Institute of Personnel and Development.

      TAYLOR, S. (2018) Resourcing and Talent Management. 7th ed. London: Chartered Institute of Personnel and Development.

      THOMPSON, N. (2015) People skills. 4th ed. Basingstoke: Palgrave Macmillan.

      WATSON, G. and REISSNER, S. (2014) Developing skills for business leadership. 2nd ed. London: Chartered Institute of Personnel and Development.

      Key words search

      Human resource management, HRM, HR skills

      Credit value30
      Module ECTS


      Module pre-requisites


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      NQF level (module)


      Available as distance learning?


      Origin date


      Last revision date