Strategic Operations Management
The aim of the module is to examine the strategic importance of Operations Management in both manufacturing and service settings. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive environment, strategic operations capabilities must be in place in order for organisations to provide goods and services that meet and exceed customer requirements. The module aims to develop your appreciation of the strategic importance of operations to a wide range of settings.
Please note that this module will not be running in 2017/18.
Full module specification
|Module title:||Strategic Operations Management|
BEM2007 - Operations Management
|Duration of module:||
Duration (weeks) - term 2: |
In short, the aims of the module are to:
• Introduce students to the basic framework, scope, and management of activities involved in operations management
• Understand some of the complexities in operations
• Appreciate the strategic importance of operations management.
ILO: Module-specific skills
- 1. identify, apply and critique the strategic frameworks of operations management
- 2. model organisations as systems and sub-systems
- 3. describe the main design factors and their alternatives which shape operations management
- 4. understand and apply a range of fundamental operational improvement concepts
- 5. understand and apply the concepts of quality management to organisations
- 6. analyse organisations using standard benchmarking
- 7. synthesise from a range of operations management methods and apply appropriately within problem contexts
- 8. critically evaluate the role of operations within different business models
ILO: Discipline-specific skills
- 9. apply appropriate theoretical principles of strategic operations to a range of organisational settings
ILO: Personal and key skills
- 10. present analytical findings in written and oral formats
- 11. research both library and internet resources
- 12. manage working in a group to produce presentations within in-class deadlines
Learning activities and teaching methods (given in hours of study time)
|Scheduled Learning and Teaching Activities||Guided independent study||Placement / study abroad|
Details of learning activities and teaching methods
|Category||Hours of study time||Description|
|Form of assessment||Size of the assessment (eg length / duration)||ILOs assessed||Feedback method|
|Group presentations (normally 6-8 students)||15 minutes||7,8,10,11,12||Verbal feedback in class - prior to the exam|
Summative assessment (% of credit)
|Coursework||Written exams||Practical exams|
Details of summative assessment
|Form of assessment||% of credit||Size of the assessment (eg length / duration)||ILOs assessed||Feedback method|
|Examination||100||4 questions 3 hours||1,2,3,4,5,6,9,10,11||Mark plus model answers; students may make an appointment for more detailed feedback|
Details of re-assessment (where required by referral or deferral)
|Original form of assessment||Form of re-assessment||ILOs re-assessed||Timescale for re-assessment|
|Resit of examination||September before semester 1|
Indicative only, plus time for revision/review.
- Strategic Operations Management.
- Total Quality Management and Business Process Reengineering
- Process Choice & Strategy in Manufacturing & Services
- Services Operations - concepts and definitions
- Introduction to Materials & Inventory Control; MRPI; MRPII Just-in-Time
- Facilities planning; Layout and Work Study.
- Scheduling & Capacity Management
- Lean Processes
Indicative learning resources - Basic reading
Brown, S., Lamming, R., Bessant, J. and Jones, P. (2012) Strategic Operations Management, 3rd edition, Routledge
Module has an active ELE page?
Indicative learning resources - Web based and electronic resources
All content including powerpoint slides, course schedule, case material and readings together with course outline will be made available on WebCT
Last revision date