Publications by category
Journal articles
Khan MS, Charissis V, Godsiff P, Wood Z, Falah JF, Alfalah SFM, Harrison DK (2022). Improving User Experience and Communication of Digitally Enhanced Advanced Services (DEAS) Offers in Manufacturing Sector.
Multimodal Technologies and Interaction,
6(3).
Abstract:
Improving User Experience and Communication of Digitally Enhanced Advanced Services (DEAS) Offers in Manufacturing Sector
Digitally enhanced advanced services (DEAS), offered currently by various industries, could be a challenging concept to comprehend for potential clients. This could result in limited interest in adopting (DEAS) or even understanding its true value with significant financial implications for the providers. Innovative ways to present and simplify complex information are provided by serious games and gamification, which simplify and engage users with intricate information in an enjoyable manner. Despite the use of serious games and gamification in other areas, only a few examples have been documented to convey servitization offers. This research explores the design and development of a serious game for the Howden Group, a real-world industry partner aiming to simplify and convey existing service agreement packages. The system was developed under the consultation of a focus group comprising five members of the industrial partner. The final system was evaluated by 30 participants from engineering and servitization disciplines who volunteered to test online the proposed system and discuss their user experience (UX) and future application requirements. The analysis of users’ feedback presented encouraging results, with 90% confirming that they understood the DEAS concept and offers. To conclude, the paper presents a tentative plan for future work which will address the issues highlighted by users’ feedback and enhance the positive aspects of similar applications.
Abstract.
DOI.
Galton AP, Wood ZM (2016). Extensional and Intensional Collectives and the De re / De dicto Distinction.
Applied Ontology,
11, 205-226.
DOI.
Wood Z, Galton A (2010). Identifying characteristics of collective motion from GPS running data. CEUR Workshop Proceedings, 652, 117-120.
Wood Z, Galton A (2009). A taxonomy of collective phenomena.
APPLIED ONTOLOGY,
4(3-4), 267-292.
Author URL.
DOI.
Chapters
Wang J, Wood Z, Worboys M (2016). Conflict in Pedestrian Networks. In (Ed)
Geospatial Data in a Changing World, 261-278.
DOI.
Wood ZM, Galton AP (2009). Classifying Collective Motion. In Gottfried B, Aghajan H (Eds.) Behaviour Monitoring and Interpretation - BMI: Smart Environments, Amsterdam: IOS Press, 129-155.
Conferences
Wood Z (In Press). Considering Collectives: roles and members. Formal Ontology in Information Systems.
Abstract:
Considering Collectives: roles and members.
Abstract.
DOI.
Wood Z, Godsiff P, Fletcher S (2022). Servitization: insights from applied ontology. Competitive Advantage in the Digital Economy (CADE 2022).
DOI.
Wood Z, Godsiff P (2021). Establishing the Core Principles of Servitisation for Application Outside Manufacturing. Competitive Advantage in the Digital Economy (CADE 2021).
DOI.
Wood Z (2014). What can Spatial Collectives tell us about their Environment?. 2014 IEEE Symposium on Computational Intelligence and Data Mining (CIDM).
DOI.
Wood Z (2013). Profiling Spatial Collectives. Research and Development in Intelligent Systems XXX. Proceedings of AI-2013. The Thirty-third SGAI International Conference on Innovative Techniques and Applications of Artificial Intelligence. 10th - 12th Dec 2013.
Wood ZM, Galton AP (2008). A New Classification of Collectives. Formal Ontology in Information Systems. 31st Oct - 3rd Nov 2008.
Galton AP, Wood ZM (2008). Collectives and How They Move: a Tale of Two Classifications. 2nd Workshop on Behaviour Monitoring and Interpretation (BMI'08). 23rd - 26th Sep 2008.
Publications by year
In Press
Wood Z (In Press). Considering Collectives: roles and members. Formal Ontology in Information Systems.
Abstract:
Considering Collectives: roles and members.
Abstract.
DOI.
2022
Khan MS, Charissis V, Godsiff P, Wood Z, Falah JF, Alfalah SFM, Harrison DK (2022). Improving User Experience and Communication of Digitally Enhanced Advanced Services (DEAS) Offers in Manufacturing Sector.
Multimodal Technologies and Interaction,
6(3).
Abstract:
Improving User Experience and Communication of Digitally Enhanced Advanced Services (DEAS) Offers in Manufacturing Sector
Digitally enhanced advanced services (DEAS), offered currently by various industries, could be a challenging concept to comprehend for potential clients. This could result in limited interest in adopting (DEAS) or even understanding its true value with significant financial implications for the providers. Innovative ways to present and simplify complex information are provided by serious games and gamification, which simplify and engage users with intricate information in an enjoyable manner. Despite the use of serious games and gamification in other areas, only a few examples have been documented to convey servitization offers. This research explores the design and development of a serious game for the Howden Group, a real-world industry partner aiming to simplify and convey existing service agreement packages. The system was developed under the consultation of a focus group comprising five members of the industrial partner. The final system was evaluated by 30 participants from engineering and servitization disciplines who volunteered to test online the proposed system and discuss their user experience (UX) and future application requirements. The analysis of users’ feedback presented encouraging results, with 90% confirming that they understood the DEAS concept and offers. To conclude, the paper presents a tentative plan for future work which will address the issues highlighted by users’ feedback and enhance the positive aspects of similar applications.
Abstract.
DOI.
Wood Z, Godsiff P, Fletcher S (2022). Servitization: insights from applied ontology. Competitive Advantage in the Digital Economy (CADE 2022).
DOI.
2021
Wood Z, Godsiff P (2021). Establishing the Core Principles of Servitisation for Application Outside Manufacturing. Competitive Advantage in the Digital Economy (CADE 2021).
DOI.
2016
Wang J, Wood Z, Worboys M (2016). Conflict in Pedestrian Networks. In (Ed)
Geospatial Data in a Changing World, 261-278.
DOI.
Galton AP, Wood ZM (2016). Extensional and Intensional Collectives and the De re / De dicto Distinction.
Applied Ontology,
11, 205-226.
DOI.
2014
Wood Z (2014). What can Spatial Collectives tell us about their Environment?. 2014 IEEE Symposium on Computational Intelligence and Data Mining (CIDM).
DOI.
2013
Wood Z (2013). Profiling Spatial Collectives. Research and Development in Intelligent Systems XXX. Proceedings of AI-2013. The Thirty-third SGAI International Conference on Innovative Techniques and Applications of Artificial Intelligence. 10th - 12th Dec 2013.
2010
Wood Z, Galton A (2010). Identifying characteristics of collective motion from GPS running data. CEUR Workshop Proceedings, 652, 117-120.
2009
Wood Z, Galton A (2009). A taxonomy of collective phenomena.
APPLIED ONTOLOGY,
4(3-4), 267-292.
Author URL.
DOI.
Wood ZM, Galton AP (2009). Classifying Collective Motion. In Gottfried B, Aghajan H (Eds.) Behaviour Monitoring and Interpretation - BMI: Smart Environments, Amsterdam: IOS Press, 129-155.
2008
Wood ZM, Galton AP (2008). A New Classification of Collectives. Formal Ontology in Information Systems. 31st Oct - 3rd Nov 2008.
Galton AP, Wood ZM (2008). Collectives and How They Move: a Tale of Two Classifications. 2nd Workshop on Behaviour Monitoring and Interpretation (BMI'08). 23rd - 26th Sep 2008.