Publications by year
In Press
Rakshit S, Islam N, Mondal S, Paul T (In Press). An Integrated Social Network Marketing Metric for Business-to-Business SMEs.
Journal of Business ResearchAbstract:
An Integrated Social Network Marketing Metric for Business-to-Business SMEs
Social networks have been extensively studied in business-to-consumer (B2C) studies, but their effects in a business-to-business (B2B) marketing context are under-theorized. The study develops an integrated social network marketing metric (SNMM) for B2B small- and medium-sized enterprises (SMEs). Using the framework, the study establishes a theoretical link between behavioral reasoning theory (BRT) and marketing accountability theory (MAT). Data was collected from 254 B2B SME marketers in India through a structured questionnaire survey and semi-structured interviews. At first glance, the missing link between SME performance and SNMM appears to be time, knowledge, and financial resources. SMEs that embrace innovation, proactiveness, and risk-taking can benefit from social media technologies. Thus, social networking has a direct, positive effect on SME growth. The implications for B2B SMEs’ SNMM studies are also discussed. Furthermore, the rationality of B2B marketing metrics has a tremendous influence on business success.
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2022
Nananth K, Balasubramanian S, Shukla V, Islam N, Kaitheri S (2022). Developing a mental health index using a machine learning approach: Assessing the impact of mobility and lockdown during the COVID-19 pandemic.
Technological Forecasting and Social Change,
178, 121560-121573.
Abstract:
Developing a mental health index using a machine learning approach: Assessing the impact of mobility and lockdown during the COVID-19 pandemic
Governments worldwide have implemented stringent restrictions to curtail the spread of the COVID-19 pandemic. Although beneficial to physical health, these preventive measures could have a profound detrimental effect on the mental health of the population. This study focuses on the impact of lockdowns and mobility restrictions on mental health during the COVID-19 pandemic. We first develop a novel mental health index based on the analysis of data from over three million global tweets using the Microsoft Azure machine learning approach. The computed mental health index scores are then regressed with the lockdown strictness index and Google mobility index using fixed-effects ordinary least squares (OLS) regression. The results reveal that the reduction in workplace mobility, reduction in retail and recreational mobility, and increase in residential mobility (confinement to the residence) have harmed mental health. However, restrictions on mobility to parks, grocery stores, and pharmacy outlets were found to have no significant impact. The proposed mental health index provides a path for theoretical and empirical mental health studies using social media.
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Islam N, Wang Q, Marinakis Y, Walsh S (2022). Family Enterprise and Technological Innovation.
Journal of Business Research,
147, 208-221.
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Family Enterprise and Technological Innovation
Family enterprises in China have significant impact on China’s social and economic development. Yet did technological innovation in Chinese family enterprise play a role on this impact? We examine the role that technology innovation played in the rise in importance of Chinese family businesses. We analyze the impact of family enterprises on companies’ technological innovation through both family ownership and family management involvement. We further scrutinize how Chinese family-owned business internationalization strategies affected their technological innovation activities. The authors show that family ownership without family management involvement has a negative relations with companies’ technical innovation. We further demonstrate that family ownerships with family management involvement have a positive relations with enterprises’ technical innovation. Our study provides some effective measures to increase the investment in firms’ technical innovation and minimize the disadvantages of family business. The research result has practical significance in the governance of family enterprises.
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Rakshit S, Islam N, Mondal S, Paul T (2022). Influence of blockchain technology in SME internationalization: Evidence from high-tech SMEs in India.
Technovation, 102518-102531.
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Influence of blockchain technology in SME internationalization: Evidence from high-tech SMEs in India
This study examines the impact of blockchain technology (BCT) on small and medium-sized enterprises’ (SMEs) internationalization. Further, it examines how Amazon as a platform reframes the global partnership environment via the BCT network that enables Indian SMEs to operate globally. Data were collected from 291 employees at 43 high-tech SMEs in India. They revealed untapped interest in how Indian SMEs will use Amazon for global operations. Several factors, such as processes to strategize, synergize, and standardize, are described as needing to be addressed before SMEs can boost integrated business efficiency, especially with regards to marketing capacity, scale, scope, and financial performance. The study represents a critical theoretical contribution to Amazon-based global operations by developing the 3S Triangle Model, which could provide a basis for future business practice. Furthermore, the study defines and addresses the evolution of BCT that Amazon has used—and continues to use—as a global operations platform. At the convergence of BCT, Amazon, and global retail activities, we propose and advance an integrated model of BCT-driven global operations among SMEs that provides a holistic view of state-of-the-art practices and exciting avenues for future study.
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Paul T, Islam N, Mondal S, Rakshit S (2022). RFID-integrated blockchain-driven circular supply chain management: a system architecture for B2B tea industry.
Industrial Marketing Management,
101, 238-257.
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RFID-integrated blockchain-driven circular supply chain management: a system architecture for B2B tea industry
Circular supply chain management (CSCM) is required for the tea industry to transition from a linear economic model to a more productive circular economic model. However, tracking reusable and recyclable materials over the life cycle of the tea supply chain involves multiple stakeholders. Radio frequency identification (RFID) technology driven by blockchain technology (BCT) can help to manage the complexities of circular tea supply chain management (CTSCM), establishing transparency and traceability in the industry. This study takes the first step in developing a distributed and service-oriented system architecture that embraces an RFID-integrated BCT-enabled circular supply chain practice model for a business-to-business (B2B) tea industry network. The study provides a deeper understanding of inventory performance, resource use, and the industry's processes. Furthermore, the results will aid enterprises in the B2B tea industry to better understand the factors influencing supply chain performance. Managerial and social implications of implementing RFID-integrated blockchain-driven technologies in service of the circular economy agenda are discussed.
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Yousaf S, Imran Rasheed M, Kaur P, Islam N, Dhir A (2022). The dark side of phubbing in the workplace: Investigating the role of intrinsic motivation and the use of enterprise social media (ESM) in a cross-cultural setting.
Journal of Business Research,
143, 81-93.
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The dark side of phubbing in the workplace: Investigating the role of intrinsic motivation and the use of enterprise social media (ESM) in a cross-cultural setting
Despite the increasing phenomena of supervisor phubbing (a counterproductive workplace behaviour of managers), very few studies have explored its outcomes in organisations. This study aims to bridge this gap by investigating the relationships between supervisor phubbing and key employee outcomes. We conducted two studies in cross-cultural settings. In Study 1, which was conducted in Pakistan (a collectivistic culture), we collected 370 useable responses through an online survey from the employees working in the service sector organisations. Study 2, which was conducted in the United States of America (an individualistic culture), utilised the Prolific data collection service to gather 352 responses. Our results from both studies reveal that supervisor phubbing is negatively related to employee job performance and work engagement via intrinsic motivation. Further, enterprise social media (ESM) usage in organisations moderates the relationships between supervisor phubbing and its outcomes such that these relationships are weaker for employees whose ESM usage is higher. Our work offers significant contributions to the literature on technology use at workplace as it discusses a counterproductive workplace behaviour of managers (phubbing) and that behaviour’s association with key employee outcomes in organisations while also considering the moderating role of ESM usage in organisations.
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Kaur P, Talwar S, Islam N, Salo J, Dhir A (2022). The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps.
Journal of Business Research,
147, 142-157.
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The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps
The literature offers valuable insights into various aspects of service recovery and service outcomes. However, the available findings are limited relative to the size of the ever-expanding service economy. In particular, past studies have left more granular nuances of the association between service recovery strategies and service outcomes, such as the mediating role of forgiveness or the valence of forgiveness, under-explored. Recognising that an improved understanding of recovery from failures is crucial for sustaining positive customer–brand relationships in the service economy, the present study investigates the mediating effect of the valence of forgiveness (both exoneration and resentment) on the association between various service recovery strategies (apology, compensation and voice) and service outcomes (brand trust and negative word of mouth [NWOM]) in the context of food delivery apps (FDAs). We tested the proposed model by analysing data from 294 FDA users who had experienced FDA service failures and recovery efforts in the recent past. The findings suggest that recovery strategies are associated with exoneration, resentment and brand trust but not with NWOM. While exoneration mediates the association of these strategies with both brand trust and NWOM, resentment mediates only the association of these strategies with NWOM. Finally, the severity of previously experienced service failures and the speed of the service provider’s response moderates the association of the valence of forgiveness with brand trust and NWOM. By uncovering the key role of the valence of forgiveness in service recovery, our study offers significant theoretical and practical implications for stakeholders.
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Chaudhary S, Kaur P, Talwar S, Islam N, Dhir A (2022). Way off the mark? Open Innovation Failures: Decoding what really matters to chart the future course of action.
Journal of Business Research,
142, 1010-1025.
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Way off the mark? Open Innovation Failures: Decoding what really matters to chart the future course of action
With the increasing need for firms to implement innovation in their pursuit of competitive advantage, open innovation has attracted the growing attention of academics and practitioners. However, the current literature has been lopsided, focussing predominantly on the myriad benefits of open innovation. We argue that eulogising only the positive aspects of open innovation is insufficient to help firms and motivate future research. Therefore, we recommend increased attention to the dark side of open innovation, which includes failures that can occur at various stages of the open innovation process. A review of the existing literature reveals that although researchers have, time and again, attempted to document failure in open innovation, this literature is comparatively sparse and fragmented. The extant literature also exhibits an apparent lack of effort to encourage future research, as evidenced by the absence of a comprehensive literature review. We aim to address this research gap by reviewing 76 studies identified by applying a stringent search protocol consistent with the systematic literature review (SLR) methodology. The contributions of this SLR include (a) development of a research profile of the relevant literature, (b) identification of five thematic areas, (c) elucidation of research gaps and suggestion of potential research questions as an agenda for future research on failures in open innovation, (d) formulation of a conceptual framework comprising the antecedents and outcomes of open innovation failure and (e) presentation of the various theoretical and managerial implications for scholars and practitioners.
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Osei-Frimpong K, McLean G, Islam N, Otoo B (2022). What drives me there? the interplay of socio-psychological gratification and consumer values in social media brand engagement.
Journal of Business Research,
146, 288-307.
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What drives me there? the interplay of socio-psychological gratification and consumer values in social media brand engagement
The social behavioral perspective is under-researched in the extant literature. This hinders the holistic understanding of social media brand engagement. This study examines the interplay of socio-psychological gratification variables (perceived homophily, perceived critical mass, and self-status seeking) and consumer values (personal, interpersonal, and fun) on consumer participation in social media brand engagement. The conceptual model in this study is situated on the principles of Uses and Gratifications, Critical Mass, Homophily, and Values theories. Based on an online survey of 713 Facebook users, a structural equation modeling (with Amos 23.0) disclosed insights on the interplay of motivational factors that underlie social media brand engagement. Our findings suggest that socio-psychological gratification variables (perceived homophily, perceived critical mass, and self-status seeking) drive consumers’ engagement with brand pages and brand communities on social media. This relationship is strengthened by the consumer values. These insights serve as an important basis for researchers and practitioners to understand social media brand engagement and its outcomes.
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Sharma S, Islam N, Singh G, Dhir A (2022). Why do retail customers adopt artificial intelligence (AI)-based autonomous decision-making systems?.
IEEE Transactions on Engineering Management, 1-16.
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Why do retail customers adopt artificial intelligence (AI)-based autonomous decision-making systems?
Artificial intelligence (AI) advancements have led to the creation of autonomous decision-making processes capable of making shopping decisions on customers’ behalf. This study examines the adoption of AI in customers’ autonomous decision-making process. The study’s conceptual framework formed by combining the revised Unified Theory of Acceptance and Use of Technology (UTAUT) model with Hofstede’s culture theory. A quantitative research design is adopted that collected data from 454 participants using an online questionnaire. Covariance-based structural equation modelling was applied to analyze the data. Results show that effort expectancy, performance expectancy, facilitating conditions, and social influence positively impact customers’ adoption of AI in their autonomous decision-making process. Collectivism was found to strengthen the positive relationship between social influence and customer attitude. Uncertainty avoidance was found to dampen the positive relationship between performance expectancy, effort expectancy, and social influence on attitude. This study is the first to empirically confirm the factors motivating the adoption of AI in the autonomous decision-making process. The conceptual model tests relationships that have not been previously explored and provide valuable insights to researchers and practitioners on customers’ buying behaviour in the era of artificial intelligence.
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2021
Balasubramanian S, Shukla V, Sethi J, Islam N, Saloum R (2021). A readiness assessment framework for Blockchain adoption: a healthcare case study.
Technological Forecasting and Social Change,
165, 120536-120551.
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A readiness assessment framework for Blockchain adoption: a healthcare case study
Blockchain technology has been gaining traction across different sectors. It has the potential to immensely benefit the healthcare sector, given the sector's inherent complexities, problems, and inefficiencies. However, to date, no comprehensive, evidence-based effort has been made to understand the readiness of this sector for blockchain adoption. We proposed a readiness assessment framework that encompasses the complex interplay of different underlying factors, social structures, and institutional mechanisms and that covers all key stakeholders. Based on a systematic literature review, the framework is applied to the UAE's healthcare sector and its applicability and usefulness is established. The findings show the multifaceted significance of government readiness in driving blockchain initiatives. Large firms are found to be more willing to leverage the opportunities afforded by blockchain. Lack of clarity on blockchain regulations and laws, and issues pertaining to privacy and trust are found to affect the readiness of all stakeholders. The proposed framework and the study's findings will be useful in guiding policy interventions and developing support mechanisms to strengthen areas related to blockchain adoption.
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Markovic S, Koporcic N, Arslanagic-Kalajdzic M, Kadic-Maglajlic S, Bagherzadeh M, Islam N (2021). Business-to-business open innovation: COVID-19 lessons for small and medium-sized enterprises from emerging markets.
Technological Forecasting and Social Change,
170, 120883-120887.
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Business-to-business open innovation: COVID-19 lessons for small and medium-sized enterprises from emerging markets
Small and medium-sized enterprises (SMEs) from emerging markets are the most vulnerable types of firms, especially in times of crisis due to time and resource constraints. Thus, this paper aims to help SMEs from emerging markets in choosing the right business partners with whom to cooperate to develop relevant innovations in crisis periods in general, and during the COVID-19 pandemic in particular. To obtain relevant insights, qualitative data from SMEs in Bosnia and Herzegovina were collected in March-April 2020. The findings show that SMEs have embraced new collaborations with business customers and competitors, and developed a collaborative mindset opposed to the traditionally competitive way of doing business in emerging markets. Based on the findings, this paper presents a set of recommendations for managers, and suggests several future research opportunities around the management of openness in the context of SMEs from emerging markets.
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Balasubramanian S, Shukla V, Islam N, Manghat S (2021). Construction Industry 4.0 and Sustainability: an Enabling Framework.
IEEE Transactions on Engineering Management, 1-19.
Abstract:
Construction Industry 4.0 and Sustainability: an Enabling Framework
Governments worldwide are taking actions to address the construction sector's sustainability concerns, including high carbon emissions, health and safety risks, low productivity, and increasing costs. Applying Industry 4.0 technologies to construction (also referred to as Construction 4.0) could address some of these concerns. However, current understanding about this is quite limited, with previous work being largely fragmented and limited both in terms of technologies as well as their interrelationships with the triple bottom line of sustainability perspectives. The focus of this article is therefore on addressing these gaps by proposing a comprehensive multi-dimensional Construction 4.0 sustainability framework that identifies and categorizes the key Construction 4.0 technologies and their positive and negative impacts on environmental, economic, and social sustainability, and then establishing its applicability/usefulness through an empirical, multimethodology case study assessment of the UAE's construction sector. The findings indicate Construction 4.0’s positive impacts on environmental and economic sustainability that far outweigh its negative effects, although these impacts are comparable with regards to social sustainability. On Construction 4.0 technologies itself, their application was found to be nonuniform with greater application seen for building information modeling and automation vis-à-vis others such as cyber-physical systems and smart materials, with significant growth expected in the future for blockchain- and three-dimensional-printing-related technologies. The proposed novel framework could enable the development of policy interventions and support mechanisms to increase Construction 4.0 deployment while addressing its negative sustainability-related impacts. The framework also has the potential to be adapted and applied to other country and sectoral contexts.
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Behl A, Jayawardena N, Pereira V, Islam N, Del Giudice M, Choudrie J (2021). Gamification and e-learning for young learners: a systematic literature review, bibliometric analysis, and future research agenda.
Technological Forecasting and Social Change,
176, 121445-121468.
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Gamification and e-learning for young learners: a systematic literature review, bibliometric analysis, and future research agenda
Over the last few years, gamification has sparked significant interest in both industry and academia. However, the focus of the debate has been mostly on game studies and human-computer interaction (HCI). Even though games are increasingly being supplied as services to customers, few academic works have linked game studies to the service or marketing literature (Dikcius and Urbonavicius, 2020; Dukembay and Zhaksylyk, 2019). This paper presents an examination of the emerging trends of gamification and e-learning for young learners. The first section presents a text-based cluster bibliometric analysis based on 222 qualified articles published between 2015 and 2020. We conducted this analysis to identify the most prominent themes in the literature through cluster identification via the VOS viewer software. As the themes were found to be interlinked, the second section presents a systematic literature review based on a bibliometric analysis performed using the PRISMA method on 32 qualified articles. The findings highlighted the four major future research themes of personalization, game elements, learner styles, and learner engagement. Finally, we provide a future research agenda based on the theory, characteristics, context, and methodology (TCCM) framework. Our findings offer key insights aimed at enabling actors in education policy making and gamification-based software companies and agencies to identify the gamification techniques best suited for e-learning.
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Islam N, Marinakis Y, Olson S, White R, Walsh S (2021). Is Blockchain mining profitable in the long run?.
IEEE Transactions on Engineering Management, 1-14.
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Is Blockchain mining profitable in the long run?
Blockchain technologies are at the heart of digital innovation and are a harbinger of Industry 4.0. Consequently, popular press and academic researchers alike have focused on its importance. Yet blockchain technologies’ most promising efforts, cryptocurrency and smart contracts, are underpinned by blockchain mining. The blockchain mining service is undergoing change, cryptocurrencies like Ethereum and others are nearing the end of their minting. Smart contracts are in their infancy. The financial impetus for providing the mining service has changed. Here, we add to the literature through a deep financial analysis of blockchain mining regarding its long-term financial viability. Our methods include a financial cost analysis and an analysis of the financial viability of cryptocurrency through focus on Ethereum. It is found that blockchain miners, despite initial profitability, cannot maintain sustainable financial viability without substantial fees. This article is important to those academics who focus on understanding how service technologies and products underpin Industry 4.0. Finally, this article contributes to the practitioners’ decision-making process to embrace blockchain mining as a technological entrepreneur.
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Yang Z, Zhang W, Yuan F, Islam N (2021). Measuring topic network centrality for identifying technology and technological development in online communities.
Technological Forecasting and Social Change,
167, 120673-120686.
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Measuring topic network centrality for identifying technology and technological development in online communities
Online communities are a rapidly growing knowledge repository that provides scholarly research, technical discussion, and social interactivity. This abundance of online information increases the difficulty of keeping up with new developments difficult for researchers and practitioners. Thus, we introduced a novel method that analyses both knowledge and social sentiment within the online community to discover the topical coverage of emerging technology and trace technological trends. The method utilizes the Weibull distribution and Shannon entropy to measure and link social sentiment with technological topics. Based on question-and-answer and social sentiment data from Zhihu, which is an online question and answer (Q&A) community with high-profile entrepreneurs and public intellectuals, we built an undirected weighting network and measured the centrality of nodes for technology identification. An empirical study on artificial intelligence technology trends supported by expert knowledge-based evaluation and cognition provides sufficient evidence of the method's ability to identify technology. We found that the social sentiment of hot technological topics presents a long-tailed distribution statistical pattern. High similarity between the topic popularity and emerging technology development trends appears in the online community. Finally, we discuss the findings in various professional fields that are widely applied to discover and track hot technological topics.
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Rakshit S, Islam N, Mondal S, Paul T (2021). Mobile apps for SME business sustainability during COVID-19 and onwards.
Journal of Business Research,
135, 28-39.
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Mobile apps for SME business sustainability during COVID-19 and onwards
Small and Medium-Sized Enterprises (SMEs) are struggling to cope with the business uncertainty caused by the COVID-19 pandemic. This study examines how SMEs in developing economies have used mobile apps to improve their business efficiency during the pandemic. We aim to recognize effective measures and actions taken by SMEs that have turned to mobile-app-based business to improve their sustainability during the crisis. The study bridges a literature gap by extending the Theory of Consumption Values and the Theory of Planned Behavior to SMEs that incorporate mobile-app-based business. Data was collected from 343 SMEs from three Industrial Development Corporations (IDCs) in India. Using the covariance-based structural equation modeling method, we investigated the efficiency of a conceptual model of mobile-app-based business for SMEs. The results revealed that consumer choice behavior, perceived behavior control, subjective behavior control and attitude towards the mobile app all influence SMEs’ decision-making and business strategy. As such, SMEs need a powerful mobile-app-based business network to succeed in the entrepreneurial business process. Using instrumental variable analysis, we discovered that increased mobile app usage significantly improves SMEs’ long-term efficiency. The analysis provides several theoretical and managerial ramifications.
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Talwar S, Srivastava S, Sakashita M, Islam N, Dhir A (2021). Personality and travel intentions during and after the COVID-19 pandemic: an artificial neural network (ANN) approach.
Journal of Business Research,
142, 400-411.
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Personality and travel intentions during and after the COVID-19 pandemic: an artificial neural network (ANN) approach
The tourism sector has been deeply ravaged by the COVID-19 pandemic as many individuals abstained entirely from travel. Thus, before contemplating the trajectory of the sector’s recovery, it is essential to understand individuals’ travel intentions both during and after the pandemic. The present study contributes in this regard by examining the impact of individuals’ personality traits categorised by the five-factor model, or the Big Five, on their leisure travel intentions during and after the pandemic. To this end, we utilised an artificial neural network (ANN) approach to analyse 500 responses from individuals residing in Japan. The results reveal that extraversion has the strongest relative influence on intentions to travel during the pandemic, whereas openness to experience has the strongest influence on travel intentions after the pandemic. This study is the first of its kind to examine the influence of the Big Five personality traits on travel intentions in the context of a pandemic.
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Sjodin D, Kamalaldin A, Parida V, Islam N (2021). Procurement 4.0: How industrial customers transform procurement processes to capitalize on digital servitization.
IEEE Transactions on Engineering Management, 1-16.
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Procurement 4.0: How industrial customers transform procurement processes to capitalize on digital servitization
The rapid development of digital technologies can revolutionize industrial companies’ operations through the procurement and application of digital solutions following a logic of digital servitization. However, industrial customers must refine their internal processes to exploit the potential servitization. In this transition, the procurement organization is pivotal in orchestrating relationships between its internal functions and supplier's ecosystems. Yet, traditional procurement processes are poorly suited to the evaluation and procurement of digital servitization offerings, hampering value cocreation between suppliers and customers. The purpose of this article is to investigate how procurement process models can be adapted to address the opportunities and challenges of digital servitization for industrial customers. The investigation is based on a case-study design, drawing on data collected through in-depth interviews with informants from 11 leading customers and 8 global suppliers. Based on the data analysis following the Gioia methodology, in this article, we describe key challenges with the traditional approach and identify novel procurement practices to capture value from digitalization. The article's key contribution is to propose a process model for Procurement 4.0, highlighting four phases: mapping digital opportunities, selecting digitalization partners, codeveloping digital solution contracts, and promoting continuous digital innovation. Furthermore, we define three overarching principles for procurement 4.0: nurture digital ecosystem generativity, orchestrate cross-functional integration, and leverage supplier capabilities through agile cocreation.
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Tandon A, Dhir A, Islam N, Talwar S, Mäntymäki M (2021). Psychological and behavioral outcomes of social media-induced fear of missing out at the workplace.
Journal of Business Research,
136, 186-197.
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Psychological and behavioral outcomes of social media-induced fear of missing out at the workplace
The intense proliferation of social media platforms into every facet of human lives has engaged researchers' attention towards understanding their adverse influences, referred to as the dark side of social media (DoSM) in the evolving literature. A relatively unexplored context in this regard is employees' personal use of social media during work hours and its impact on work-related outcomes. Since using social media during work hours can have implications for work performance and productivity, the lack of research in the area needs to be addressed by scholars sooner rather than later. Specifically, it is important to understand the drivers and outcomes of such behaviour. We have thus conceptualized a theoretical model based on the associations among individual tendencies (exhibitionism and voyeurism), fear of missing out (FoMO), and individual-level psychological (compulsive use of social media) and behavioral (work performance decrement and procrastination) outcomes of social media use during work hours. Grounded in the stressor-strain-outcomes (SSO) framework, the hypothesized associations were tested by a path analysis of 312 responses collected from individuals working in the United States. The results confirmed significant relationships between individual tendencies and FoMO, as well as psychological and behavioural outcomes. The findings contribute to the evolving literature around DoSM in the workplace and offer useful and practical insights.
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Ogunjimi A, Rahman M, Islam N, Hasan R (2021). Smart mirror fashion technology for the retail chain transformation.
Technological Forecasting and Social Change,
173, 121118-121131.
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Smart mirror fashion technology for the retail chain transformation
As the digitalisation of businesses continues to change customers’ purchasing habits, brick-and-mortar retail SMEs (Small and Medium Enterprises) are confronted with unprecedented challenges. The proliferation of e-commerce and digital businesses is not only changing the rules of business but disrupting them by introducing new possibilities, especially with the integration of new technology. Studies that have attempted to measure technology-based service quality in retail settings are limited to online service experiences, creating a significant gap in the literature. The primary purpose of this paper is to explore how the service quality of brick-and-mortar clothing retail chains can be improved using innovative technology such as smart mirror fashion technology (SMFT), something academic research has not yet specifically addressed. This study used a qualitative approach with Soft System Methodology (SSM), based upon interviews triangulated with observations and field notes. It focused on the top five UK clothing retail chains, measured by market capitalisation. We found that the quality of service received is currently perceived as low when compared to customers’ expectations; however, use of technology enhanced service quality and influenced customer satisfaction. There was a positive relationship between service quality, customer satisfaction and the use of SMFT. The contribution of this study lies in the development of a new framework that integrates SMFT with traditional in-store transaction processes, resulting in improvements in service delivery and managerial practices of the offline clothing retail service providers. The study concludes that embracing SMFT can help provide high-quality service, creating value for customers.
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Rakshit S, Mondal S, Islam N, Jasimuddin S, Zhang J (2021). Social media and the new product development during COVID-19: an integrated model for SMEs.
Technological Forecasting and Social Change,
170, 120869-120883.
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Social media and the new product development during COVID-19: an integrated model for SMEs
Despite Multinational Enterprises’ growing interest in New Product Development (NPD), research into the use of social media in the NPD process in Small and Medium-sized Enterprises (SMEs) is lacking. In response, we propose and test an integrated model of the NPD process using social media. Data was collected from SMEs across industry sectors in India during the COVID-19 pandemic. This research applies structural equation modeling (SEM) to achieve a detailed understanding of the issue. The findings reveal that Integrated Social Media Interaction (ISMI) depends on Customer-Centric Focus (CCF), Customer Engagement Focus (CEF), and Customer Empathy Focus (CEmF). Based on the literature and our analytical research, it is revealed that the use of social media networks as a source of knowledge for NPD ventures is a systematic component of the NPD process for SMEs during the COVOD-19 pandemic. To support their NPD initiatives, SMEs may depend on this hypothesized integrated model. The analysis concludes with SME managers' realistic and managerial guidance. This study provides useful insights for managers who wish to enhance NPD activities for SMEs through social media, and offers useful guidance to SMEs and innovation scholars, encouraging further research in this area.
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Kaur P, Islam N, Tandon A, Dhir A (2021). Social media users’ online subjective well-being and fatigue: a network heterogeneity perspective.
Technological Forecasting and Social Change,
172, 121039-121051.
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Social media users’ online subjective well-being and fatigue: a network heterogeneity perspective
Scholars have drawn increasing attention to the implications of the dark side of social media for users’ online subjective well-being (OSWB). We develop a research framework based on the limited-capacity model to examine the relationship between OSWB and social media fatigue. Moreover, we explore the associations between specific aspects related to network heterogeneity and social media fatigue for social media users in the United States of America (USA). Further, we examine the mediating effect of network heterogeneity on the association between OSWB and social media fatigue. We utilised a cross-sectional research design to collect data from Prolific Academic (N = 320) and analysed the data through structural equation modelling. The results indicate that OSWB is positively correlated with the network heterogeneity aspect of self-disclosure and negatively correlated with social comparison. OSWB, moreover, is negatively correlated with fatigue, while privacy concerns and self-disclosure are positively correlated with fatigue. Further, of the network heterogeneity aspects we considered, only social comparison is a partial mediator for the relationship between OSWB and social media fatigue. The findings provide insights into the pathways through which social media users’ OSWB and network heterogeneity can induce social media fatigue, raising critical implications for theory and practice.
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Ozcan S, Islam N, Daim TU (2021). Technology Intelligence Map: Nanotubes. In Daim T (Ed)
Roadmapping Future, Springer, Cham, 357-382.
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Technology Intelligence Map: Nanotubes
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Yang Z, Islam N, Shi Y, Venkatachalam K, Huang L (2021). The Evolution of Interindustry Technology Linkage Topics and its Analysis Framework in Three-Dimensional Printing Technology.
IEEE Transactions on Engineering Management, 1-21.
Abstract:
The Evolution of Interindustry Technology Linkage Topics and its Analysis Framework in Three-Dimensional Printing Technology
The mutual influence and complementarity of technologies between different industries are becoming increasingly prominent. Revealing the topic evolution of technology linkages between industries is the foundation for understanding the technological development trend of the industry. Although numerous works have focused on technology topic mining and its evolution characteristics, these works have not accurately represented the interindustry technology linkage, analyze the related topics and even ignored the technological development characteristics hidden in the topic evolution pathway. Since the Lingo algorithm fully considers the time-series characteristics of the topics, and the knowledge evolution theory can reveal three inherent characteristics in the evolution of knowledge topics, namely, “stability, heredity, and variability,” this article aims to combine the Lingo algorithm and the knowledge evolution theory to analyze the topic evolution of interindustry technology linkages. Additionally, because three-dimensional (3-D) printing technology has significant interdisciplinary and cross-industry characteristics, a wide range of application fields, and various interindustry technology linkages, 3-D printing technology is used for empirical analysis. The empirical results show that the key topics of interindustry technology linkages in 3-D printing include model design, manufacturing methods, manufacturing equipment, manufacturing material, and application. In addition, all these topics have the development feature of heredity. However, the topic of manufacturing materials presents significant variability, the topic of manufacturing methods has the strongest stability, and multiple subtopics of the five topics show variability and genetic intersection.
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Paul T, Mondal S, Islam N, Rakshit S (2021). The impact of blockchain technology on the tea supply chain and its sustainable performance.
Technological Forecasting and Social Change,
173, 121163-121177.
Abstract:
The impact of blockchain technology on the tea supply chain and its sustainable performance
Blockchain technology (BCT) has recently attracted interest from academics and practitioners. However, little is known about the benefits and impact of BCT on the tea supply chain and its sustainable performance. To bridge this gap, this study extends the resource-based view (RBV) and network theory (NT) by integrating BCT into the tea supply chain. We develop a conceptual model of a BCT-driven tea supply chain, which we analyse using a partial least squares regression-based structural equation modelling method with data collected from 305 experts in India. The findings show that the use of BCT has a significant positive effect on the tea supply chain; in particular, transparency and reliability are shown as the sustainable performance parameters. The implementation of BCT is a progressive paradigm shift that encourages actors to change their attitudes and become more competent in the tea sector. This study is the first report on integrating BCT into supply chains, contributing to the scant literature on this subject. Furthermore, our conceptual framework could help develop a more sustainable supply chain for the global tea industry.
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Malodia S, Islam N, Kaur P, Dhir A (2021). Why do people use Artificial Intelligence (AI)-enabled voice assistants?.
IEEE Transactions on Engineering Management, 1-15.
Abstract:
Why do people use Artificial Intelligence (AI)-enabled voice assistants?
Artificial-Intelligence-enabled voice assistants, such as Alexa and Siri, are increasingly replacing search engines as consumers actively employ the former to accomplish a variety of their day-to-day tasks. Technology providers as well as marketers increasingly work to leverage the use of voice assistants to engage their customers and offer them more personalized value propositions. This article examines the various consumption values associated with the use of voice assistants. Based on a theoretical framework rooted in the “theory of consumption values” (TCV), we undertake a mixed-methods approach that comprises interviews with experts (n = 5) and consumers (n = 30) as well as a cross-sectional survey with active users of voice assistants (n = 371). The article considers five consumption values—social identity, convenience, personification, perceived usefulness, and perceived playfulness—and two types of usage of voice assistants—information search and task function. Our findings contextualize and extend the TCV framework using voice assistant technology and obtain empirical support for the interrelation of consumption values. We find that social identity and personification have a strong positive association with both usefulness and playfulness. Furthermore, usefulness and playfulness are positively associated with information search and task function. In addition, trust and frequency of use significantly (and positively) moderate the association between usefulness and usage of voice assistants. Technology providers and marketers can capitalize on these findings to develop various voice-enabled applications and services that enhance the consumer experience and consumer engagement.
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2019
Ávila-Robinson A, Islam N, Sengoku S (2019). Co-evolutionary and systemic study on the evolution of emerging stem cell-based therapies.
Technological Forecasting and Social Change,
138, 324-339.
Abstract:
Co-evolutionary and systemic study on the evolution of emerging stem cell-based therapies
Newly emerging therapeutic technologies have the potential to reconfigure the understanding, diagnosis, and treatment of diseases, and, consequently, to impact human health. This study integrates co-evolutionary and system-oriented perspectives to investigate factors influencing the way emerging therapies evolve in their attempt to become established medical practices. We examined the case of the use of induced pluripotent stem (iPS) cell-based therapies for age-related macular degeneration (AMD) disease. Cell therapy evolution is explored by considering their constitutive components, namely disease, biomedical technologies, and clinical practices, and observing the changes experienced by their underlying knowledge structures. We adopted a mixed methods approach that simultaneously uses publication, patent, and clinical trial data. Our results highlight the significance of the diversity of technological possibilities, the role of subjective issues in the selection of directions of search, the complementary nature between established and emerging therapies, and the tight product-process interdependencies. This study contributes to an understanding of the difficulties encountered during the emergence of new cell therapies, and the ways in which such difficulties can be circumvented to establish effective and safe cell-based clinical practices.
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Amona TD (2019). Complexities in Inter-firm R&D Collaborative Partnerships in High-Tech Industries: Innovation and Financial Performances.
Abstract:
Complexities in Inter-firm R&D Collaborative Partnerships in High-Tech Industries: Innovation and Financial Performances
Governments in both advanced and emerging markets invest heavily into joint R&D projects to facilitate inter-firm collaboration and scientific productivity. As a science-based cluster, nanotechnology is a highly R&D-intensive field with very complex interdisciplinary features that enables multiple interactions between scientists from diverse cultural backgrounds working for multi-faceted organizations across public and private sectors and through internationally regulated borders. In this thesis, I examine the main determinants of the dimensions of inter-firm collaboration in high-tech industries particularly among nanotechnology R&D organisations across Europe. Also, I investigate the key factors that influence the innovation, financial and exit performance of nanotech companies during the commercialisation period and across 15 developed and developing countries, taking into consideration the involvement of venture capital (VC) firms. In order to methodically integrate the qualitative and quantitative features of my research study, I employed mixed method to analyse primary and secondary data collected via survey instruments and comprehensive databases; to gain valuable insights into the complexities around nanotech R&D organisations.
The regression results show that a predictable legal system; a high level of tolerance for uncertainty; the proximity to key partners; a high level of export demand for high-tech products; and expansionary economic policies, leads to highly valuable and long-term relationships which produces optimal partnership size with an effective organizational structure. I find that a high financial status of nanotech firms equips R&D project managers with sufficient tangible and intangible resources to engage into complex collaborative partnerships which yield innovative performing outcomes. Also, I find that nanotech R&D firms that exit venture capital investments via IPO are more likely to have their head offices in a big city; and access foreign capital to expand manufacturing operations. I conclude that the successful commercialisation of nanotechnology industries across the globe has been due to the substantial R&D public expenditures and private investments into the application and proliferation of nanotechnologies in key converging scientific fields which require robust inter-firm collaborative partnerships to rapidly develop and promote several portfolios of high-tech products that continually satisfy consumer needs in disruptive ways and secure long-term profitability for nanotech R&D organisations.
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Islam N (2019). Data mining method revisited: a precursor for analysing emerging S&T innovation. 10th China Forum of Future-oriented Technology Analysis. 29th - 30th Jul 2019.
White R, Marinakis Y, Islam N, Walsh S (2019). Is Bitcoin a currency, a technology-based product, or something else?.
Technological Forecasting and Social Change,
151, 119877-119889.
Abstract:
Is Bitcoin a currency, a technology-based product, or something else?
Cryptocurrencies such as Bitcoin have fascinated technologists and investors alike. They have become prevalent, with over 2,000 Bitcoin-like cryptocurrencies now in use. Most jurisdictions have not regulated cryptocurrencies. Whether existing regulations apply to cryptocurrency turns ultimately on if we classify cryptocurrencies as currencies, securities, or derivatives, or a money services (transfer) vehicle. In this set of exploratory analyses we seek to classify Bitcoin. We utilize a variety of methods to compare aspects of its behavior to: currencies, asset classes such as derivatives, technology-based products and possible technology-based products such as Ether and the security SPY, and speculative financial bubbles. We find that Bitcoin's behavior more closely resembles a technology-based product, an emerging asset class, or a bubble event, rather than a currency or a security; such that it is correct that existing currency and security laws should not apply to cryptocurrencies.
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Islam N, Kang S (2019). University-Industry collaborative partnership: a systematic literature review and research agenda. 10th China Forum of Future-oriented Technology Analysis. 29th - 30th Jul 2019.
2018
Islam N (2018). Emerging Technologies and Innovative Readiness Levels for Industry 4.0. COMS’18 Conference. 24th - 26th Sep 2018.
Amona D, Gyoshev S, Islam N (2018). Exit performance of venture capital backed high-tech start-ups.
Abstract:
Exit performance of venture capital backed high-tech start-ups
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Islam N, Gyoshev S, Amona D (2018). External complexities in discontinuous innovation-based R&D projects: Analysis of inter-firm collaborative partnerships that lead to abundance.
Technological Forecasting and Social Change,
155, 119303-119315.
Abstract:
External complexities in discontinuous innovation-based R&D projects: Analysis of inter-firm collaborative partnerships that lead to abundance
As a discontinuous technology, nanotechnology is a highly intensive research and development (R&D) field with a high level of interaction between actors across sectors and international borders. This paper analyses the external complexities that influence the key dimensions of collaborative partnerships in discontinuous innovation-based nanotech R&D projects across Europe. Drawing on theories of inter-organizational partnerships, we examine the external determinants of size, mechanism, strength, and duration of the cooperative engagements, while controlling their innovative capacity, venture capital (VC) participation, and organizational size. We used mixed research methods to utilize both secondary and primary data, which were derived from the BvD Orbis database, to initially examine nanotech companies and then merged with our survey of 97 top executives and senior administrators of nanotech R&D projects across 12 European countries. Using multiple and logistic regression models, we show that a predictable legal system, a high level of tolerance for uncertainty, the prevalence of feminine values, geographical and functional nearness to key partners, high level of export demand for high-tech products, and periods of expansionary economic policies all simplify the complexities in the external environment of nanotech R&D projects. This simplification facilitates highly valuable and long-term inter-firm relationships, producing optimal partnership size with an effective organizational structure. This leads to abundance – the securing of industrial patents and/or the establishment of new product developments.
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Islam N, Marinakis Y, Majadillas MA, Fink M, Walsh ST (2018). Here there be Dragons: a Pre-roadmap Construct for IoT service infrastructure.
Technological Forecasting and Social Change,
155, 119073-119082.
Abstract:
Here there be Dragons: a Pre-roadmap Construct for IoT service infrastructure
The major challenges facing the 21st century world demands disruptive technology based solutions. One of the most promising exponential technology set to address world challenges is the Internet of Things (IoT) based Trillion Sensor System (TSS). The IoT supports many revolutionary commercial and societal solutions including wearable or unobtrusive medical sensors, Industry 4.0, power and water grids, smart cities, food production, education, transportation and roadway infrastructure needs. However, to support these solutions the current IoT infrastructure needs improved spectrum and the use of between one to ten Trillion Sensors (TS). The development of a robust IoT based TSS infrastructure would create an addition to world GDP equal to that of the U.S. GDP to double the worlds GDP. This new IoT based TSS would create a high paying job base that will form a new vibrant world middle class and an abundant economy. Yet while much is written about the ability of the IoT to transform society little effort is focused on its infrastructure. If this is true there is cause for concern. We add to the literature by developing a precursor road mapping construct which focuses on the service sector and supports 3rd generation road mapping techniques. We utilize the emerging IoT TSS technology base as our case study. We utilize the best thoughts of hundreds of experts from three organizations focused on accelerating IoT TSS road mapping efforts.
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Islam N, Amona D, Gyoshev S (2018). The effects of venture capital financing on the exit performance of high-tech start-ups. TEMSCON’18 Conference. 28th Jun - 2nd Jul 2018.
2017
Ozcan S, Islam N (2017). An Empirical Study of Nanowire Technological Trends.
The Journal of High Technology Management Research,
28, 246-260.
Abstract:
An Empirical Study of Nanowire Technological Trends
This paper follows a bibliometric method for nanowire case to make evident the technological trends; to present the relationship between patents; to help the researchers to discover relatively significant patents and to analyse important relationships between patents to identify those with most commercial potential and those which are critical technologies. This research focuses on the nanowire case study due to fact that this field is one of the most mature nanostructures and is one of the highly invested fields in nanotechnology. In terms of methodological approach, this study uses a different patent collection method than previous studies. This new method offers a new taxonomy that could make a significant impact on accurate patent data quests and increase the reliability of the patent analyses. As patent data are valuable sources of technology innovation and for forecasting technical change, this study utilises nanowire patent documents to pick out the technological trends, to identify nanowire technologies which both have the most commercial potential and which are critical at the organisational, national and international levels.
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Islam N, Amona D, Gyoshev S (2017). Collaboration structure in nanotechnology R&D projects – an analysis of organizational dynamics that affect the level of collaboration and structural alliances. Portland International Conference on Management of Engineering and Technology (PICMET). 9th - 13th Jul 2017.
Islam N (2017). Crossing the Valley of Death - an integrated framework and a value chain for emerging technologies.
IEEE Transactions on Engineering Management,
64(3), 389-399.
Abstract:
Crossing the Valley of Death - an integrated framework and a value chain for emerging technologies
The paper develops an integrated technology-push and market-pull framework, a value chain model for crossing the valley of death (VOD - the gap between laboratory and market) for emerging technologies based on primary and secondary data analyses, and a survey conducted on European research and development projects. The study uses a case of micro- and nano-manufacturing technology (MNT), and confirms the existence of the VOD through the survey data analysis. A mixed-methods approach was adopted that investigated the business and technical challenges to the commercialization of MNT. A notable finding is that the emerging MNT often does not have a direct link with market demand, and the result suggests that an intermediary role between advanced technology and market demand should be integrated to act as a co-ordinator for overcoming the VOD. The paper also examines how an intermediary is crucial to escape the VOD within the value chain of the interdependent relationships between actors.
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Islam N, Ozcan S (2017). Dynamics of Patent Collaboration: the Case of Nanocomposite Materials.
Author URL.
Mustafee N, Islam N, Jia J, Fakhimi M (2017). Innovation Process in 3D Printing Discontinuous Innovation. BAASANA 2017 International Conference. 16th - 18th Aug 2017.
Islam N, Amona D, Gyoshev S (2017). Inter-firm (external and internal) Collaboration in an Emerging Technology. BAASANA 2017 International Conference. 16th - 18th Aug 2017.
Ozcan S, Islam N, Robinson A (2017). Mapping Concentration Zones of Nanotechnology Research in Prevention, Early Detection and Treatment of Cancer. BAASANA 2017 International Conference. 16th - 18th Aug 2017.
Islam N, Ozcan S (2017). Patent Collaboration Dynamics – the Case of Nanocomposite Materials. 2016 Portland International Conference on Management of Engineering and Technology (PICMET). 9th - 13th Jul 2017.
Ozcan S, Islam N (2017). Patent information retrieval: approaching a method and analysing nanotechnology patent collaborations.
Scientometrics,
111(2), 941-970.
Abstract:
Patent information retrieval: approaching a method and analysing nanotechnology patent collaborations
Many challenges still remain in the processing of explicit technological knowledge documents such as patents. Given the limitations and drawbacks of the existing approaches, this research sets out to develop an improved method for searching patent databases and extracting patent information to increase the efficiency and reliability of nanotechnology patent information retrieval process and to empirically analyse patent collaboration. A tech-mining method was applied and the subsequent analysis was performed using Thomson data analyser software. The findings show that nations such as Korea and Japan are highly collaborative in sharing technological knowledge across academic and corporate organisations within their national boundaries, and China presents, in some cases, a great illustration of effective patent collaboration and co-inventorship. This study also analyses key patent strengths by country, organisation and technology.
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2016
Islam N, Ozcan S (2016). Analysis of Collaborative Innovation Activities through the Stages of Innovation Process. 2016 Portland International Conference on Management of Engineering and Technology (PICMET). 4th - 8th Sep 2016.
DOI.
Islam N (2016). Innovation Value Network in Emerging Technology. 2016 Portland International Conference on Management of Engineering and Technology (PICMET). 4th - 8th Sep 2016.
Islam N, Robinson A, Sengoku S (2016). What’s Behind the Curtain? – Dissecting the Dynamics of Evolution of Emerging Stem Cell-based Therapies. 6th Annual Global Tech Mining Conference 2016. 13th - 15th Sep 2016.
2015
Islam N, Kajikawa Y (2015). Actors' Engagement in Sustainable Hydrogen Energy Innovation – a Comparative Analysis. 2015 Portland International Conference on Management of Engineering and Technology (PICMET). 2nd - 6th Aug 2015.
DOI.
Islam N, Robinson A (2015). Evolution of Emerging iPS Cell-Based Therapies for Age-Related Macular Degeneration (AMD). 2015 Portland International Conference on Management of Engineering and Technology (PICMET). 2nd - 6th Aug 2015.
DOI.
Islam N, Ozcan S (2015). Industry-Academia Linkages in a High-tech Research Field (Winner of the Brad Hosler Award for Outstanding Paper). 2015 Portland International Conference on Management of Engineering and Technology (PICMET). 2nd - 6th Aug 2015.
DOI.
Islam N, Ozcan S (2015). Industry-academia linkages in a high tech research field. 2015 Portland International Conference on Management of Engineering and Technology (PICMET). 2nd - 6th Aug 2015.
DOI.
Islam N (2015). Institutional Emergence – an analysis on how nanotechnology creates new institutional entities. the Business and Applied Sciences Academy of North America (BAASANA) International Conference 2015. 12th - 14th Aug 2015.
Islam N, Ozcan S (2015). The Management of Nanotechnology: Analysis of Technology Linkages and the Regional Nanotechnology Competencies.
R and D Management,
47(1), 111-126.
Abstract:
The Management of Nanotechnology: Analysis of Technology Linkages and the Regional Nanotechnology Competencies
This study maps the linkage of nanotechnologies and their clusters, identifies emerging and mature technologies and links to their application fields, and examines the profiles of the regional nanotechnology competencies. A model is proposed to assist with the analyses. The patent data were retrieved from the Thomson Innovation database, which were subsequently analysed with the Thomson Data Analyser. The results show technological linkages using the proposed linkage model, for example, the linkage between the cluster of nanotubes-nanowires-polymers and the cluster of nanowires-semiconductors-optical identifies a nanoelectronics domain. In the Techno-Economic Network framework, the result shows that the United States maintains its position in the Science and Technology poles, revealing its strong competitiveness, while the nanotechnological competencies in Japan have lost strength significantly in recent years. Asian giants such as South Korea and China appear to be the most likely contenders for catching up with the United States. The theoretical contribution of this study is the theoretical framework that has been adapted and tested in this research. Practical contributions consist of descriptive and analytical findings based on actors' performances and the regions' competencies. The research offers a useful insight for academic and research practitioners on how an emerging field such as nanotechnology can be analysed, and a way forward for materialising science and technology policies in this field.
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2014
Islam N (2014). Collaborations in Nanomaterial Innovation System. 23rd International Conference on Management and Technology (IAMOT) 2014. 22nd - 26th May 2014.
Islam N, Brousseau E (2014). Implementing a multi-staged methodology to micro and nanotechnology.
International Journal of Productivity and Performance Management,
63(2), 170-193.
Abstract:
Implementing a multi-staged methodology to micro and nanotechnology
. Purpose
. – the purpose of this paper is to present a multi-staged methodology for the assessment of technology maturity profiles. In particular, this research is being developed to simplify the maturity evaluation procedure in order to combine a large number of inputs from R&D projects and thus to obtain a broad picture of technology maturity profiles that is not specific to a particular organisation, industry sector or particular process.
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. Design/methodology/approach
. – a multi-stage method was employed. The first stage of which was a workshop involving a range of eminent academics and senior professionals from institutes or industry in order to outline the maturity scale and its defining characteristics. The second stage was to develop a questionnaire to investigate the maturity of particular technologies in the wider research portfolio. Finally, a case study was conducted to validate the practicability of the method by assessment of industry capability and advancement.
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. Findings
. – Based on the responses received from the questionnaire, a maturity profile was constructed for each project, displaying percentages of R&D efforts along the adopted maturity scale. The findings demonstrate that the real value of the generic matrix is in tailoring the framework according to the particular context of a firm in order to identify risks that would compromise the exploitation of the emerging technologies under development.
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. Research limitations/implications
. – There are some limitations in this study which provide ground for future research. For instance, the proposed methodology could be applied to industrially sponsored R&D projects in addition to the publicly funded projects, which have been targeted in this study. This study uses a case study to demonstrate the applicability of the method, but this could be applicable to other industry domain. Further testing of the method is necessary in order to increase its robustness and to better understand its applicability and feasibility.
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. Originality/value
. – it could be considered that the success of this study could be emulated in a wider context of new manufacturing technologies which are being taken up by industry, utilising a comparable but amended scale of technology vs level of take-up and/or funding. It is potentially a useful way for funding bodies to monitor impact of sponsored R&D projects. For industry, it is also a vital link to the academic institutions developing emerging technologies, by guiding both industry sectors and individual customers to the relative maturity of particular technologies.
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Abstract.
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Muniventaktesh N, Islam N (2014). Managing business risks in nanotechnology. In Islam N (Ed) Nanotechnology Recent Trends, Emerging Issues and Future Directions, New York: Nova Science Publishers Inc.
Babu S, Islam N (2014). Nanotechnology supply chain management. In Islam N (Ed) Nanotechnology Recent Trends, Emerging Issues and Future Directions, New York: Nova Science Publishers Inc.
Islam N (eds)(2014).
Nanotechnology: Recent Trends, Emerging Issues and Future Directions. Hauppauge, New York, Nova Science Publishers, Inc (US).
Abstract:
Nanotechnology: Recent Trends, Emerging Issues and Future Directions
Abstract.
Islam N (2014). Nanotechnology: Technology Trends, Emerging Challenges and Implications. In Islam N (Ed) Nanotechnology: Technology Trends, Emerging Challenges and Implications, New York: Nova Science Publishers Inc.
McGuire S, Islam N (2014). The Indigenous Technological Capabilities in Complex Systems: Emerging Market Firms and the Aircraft Industry.
Technology Analysis and Strategic Management,
27(7)(7), 739-758.
Abstract:
The Indigenous Technological Capabilities in Complex Systems: Emerging Market Firms and the Aircraft Industry
While emerging market economies have developed significant technological capabilities and increased their share of global value-added in aerospace, they have done so largely through utilising foreign direct investment (FDI) and offset arrangements to enter supply chains that remain dominated by European and American firms. The paper examines whether emerging markets are developing indigenous technological capability in aerospace technologies. Drawing on patent data from the Thomson Innovation database, the study seeks to understand whether anchor tenant capability is indeed forming in emerging markets. A tech-mining method is applied. The study suggests that China, in particular, has dramatically increased its innovative capacity in the area. However, the data also demonstrate the significant advantages enjoyed by incumbent firms from Europe and the USA, suggesting that the complexity of aircraft R&D remains a formidable barrier that can only be surmounted by determined government policies and anchor firms equipped with substantial innovation capabilities.
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2013
Ozcan S, Islam N (2013). Collaborative Networks and Technology Clusters — the Case of Nanowire.
Technological Forecasting and Social Change,
82, 115-131.
Abstract:
Collaborative Networks and Technology Clusters — the Case of Nanowire
Patenting activities and technology diffusion in high-tech sectors are being increasingly driven by collaborative, international and technology-based new entrants. In the realm of nanotechnology, one of the most mature structures is nanowire. This paper is concerned with the technology transfer process in the nanowire field; in particular it examines how patent collaborations occur and how the key actors interact with each other to support this process. This study uses a different methodology than previous studies in terms of patent data extraction. The methodology offers a new taxonomy that could make a significant impact on accurate patent data quests and increase the reliability of patent analyses in emerging fields such as nanotechnology. As patent data are valuable sources of technology innovation data and for forecasting technical change, this study utilises patent network analysis to visualise the actors, clusters and their relationships at the organisational, national and international levels. Overall, this study proposes a new collaborative network model to assist with analysing patenting activities between actors in regard to types of linkages. Different types of linkages between countries and organisations can be found for nanowire-related patenting activities by following the proposed network model. Findings indicate that some nations have highly centralised networks where large organisations dominate most linkages, as in the case of South Korea with regard to Samsung. Nations such as the US and Japan have a more distributed network where academic and industrial players are linked with each other. In the case of China, there were mono-linkages between large organisations such as Foxconn and Tsinghua University, which was the key with regard to collaborative innovation there.
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Islam N, Ozcan S (2013). Internationalisation of Nanotechnology R&D Process: a Longitudinal Study for the Collaboration Mechanism in the Nanotechnology Innovation System. 3rd Global Tech Mining Conference 2013. 25th - 26th Sep 2013.
Islam N, Ozcan S (2013). Nanotechnology Innovation System: an Empirical Analysis of the Emerging Actors and Collaborative Networks.
IEEE Transactions on Engineering Management,
60(4)(4), 687-703.
Abstract:
Nanotechnology Innovation System: an Empirical Analysis of the Emerging Actors and Collaborative Networks
This research presents an empirical analysis of the emerging actors and collaborative networks in nanotechnology. Patenting activities and technology diffusion in high-tech sectors are being increasingly driven by collaborative, international, and technology-based new entrants. To support the technology transfer process within or across country, this study examines how patent collaborations occur and how the actors interact with each other. The research develops a taxonomy that could make a significant impact on accurate nanotechnology patent data quests and increases the reliability of the analyses. The findings show that significant linkages of the U.S. Korean, and Japanese actors appear as being highly centralized around key players within their own national innovation systems. The results suggest that strengthening the linkages between scientific and corporate actors may eliminate many barriers and accelerate the diffusion of technology into the commercialized stage. This process will be faster if academic researchers focus on the requirements of industry, and the new inventions are linked with the needs of large organizations.
Abstract.
DOI.
Islam N, Ozcan S (2013). R&D Collaboration in Nanotechnology Innovation System: a Comparative Study between the UK and China. the R and D Management Conference 2013. 26th - 28th Jun 2013.
Islam N, Ozcan S (2013). Technology Mapping Process to the Exploration of Collaborative Innovation Mechanisms in the Case of Carbon Nanotubes. 3rd Global Tech Mining Conference 2013. 25th - 26th Sep 2013.
2012
Islam N (2012). Disruptive Technologies, Innovation and Global Redesign. In Ekekwe N, Islam N (Eds.) Disruptive Technologies, Innovation and Global Redesign: Emerging Implications, Pennsylvania: IGI Global.
Islam N, Ekekwe N (eds)(2012).
Disruptive Technologies, Innovation and Global Redesign: Emerging Implications. Pennsylvania, IGI Global.
Abstract:
Disruptive Technologies, Innovation and Global Redesign: Emerging Implications
Abstract.
DOI.
Islam N, Ozcan S (2012). Disruptive product innovation strategy. In Ekekwe N, Islam N (Eds.) Disruptive Technologies, Innovation and Global Redesign: Emerging Implications, Pennsylvania: IGI Global.
Islam N, Ozcan S (2012). Disruptive product innovation strategy: the case of portable digital music player. In (Ed)
Disruptive Technologies, Innovation and Global Redesign: Emerging Implications, 27-45.
Abstract:
Disruptive product innovation strategy: the case of portable digital music player
Abstract.
DOI.
Islam N, McGuire S (2012). Latecomer Strategies in Complex Systems: the Case of Aerospace Industry. International Conference on Innovative Methods for Innovation Management and Policy 2012. 21st - 24th May 2012.
Islam N, Ozcan S (2012). Mapping of Technology Trends and Institutions – the Case of Nanocrystals. Eurasia Business and Economic Society (IBES) Conference. 24th - 26th May 2012.
Islam N, Ozcan S (2012). The analyses of the actors in the patent generation of nanotechnology innovation system. International Conference on Innovative Methods for Innovation Management and Policy 2012. 21st - 24th May 2012.
2011
Islam N, McGuire S (2011). Economically Sustainable Manufacturing – the Case of Nano-manufacturing in Japan. British Academy of Management Conference 2011. 13th - 15th Sep 2011.
Islam N (2011).
Nanotechnology Systems of Innovation: Convergence and Innovation Trend. Saarbrücken, Lambert Academic Publishing.
Abstract:
Nanotechnology Systems of Innovation: Convergence and Innovation Trend
Abstract.
2010
Islam N (2010). A New Tool for the Assessment of Nanotechnology Business Innovations. IAMOT (International Association of Management of Technology) Conference 2010. 8th - 11th Mar 2010.
Islam N, Miyazaki K (2010). An empirical analysis of nanotechnology research domains.
Technovation,
30(4), 229-237.
DOI.
Islam N, Baxter J, Eames M (2010). Developing an Integrated Research Method for Sustainable Hydrogen Energy Innovations. IAMOT (International Association of Management of Technology) Conference 2010. 8th - 11th Mar 2010.
Islam N (2010). Innovation in Nanotechnology: a Foundation of Cultural Change within Institutions. the 3rd ISPIM (International Society for Professional Innovation Management) Innovation Symposium. 12th - 15th Dec 2010.
Islam N (2010). Innovative manufacturing readiness levels (IMRLs): a new readiness matrix.
International Journal of Nanomanufacturing,
6(1/2/3/4), 362-362.
DOI.
Islam N (2010). Micro and Nanotechnology Maturity and Performance Assessment. In Ekekwe N (Ed) Nanotechnology and Microelectronics: Global Diffusion, Economics and Policy, PA, USA: IGI Global Publishers, 174-191.
Al-Hakim L, Jin C, Islam N (2010). Nanotechnology Innovation Systems.
International Journal of Nanotechnology and Molecular Computation,
2(2), 280-298.
DOI.
Islam N (2010). Nanotechnology Innovation Systems - a Regional Comparison. In Hakim L, Jin C (Eds.) Innovation in Business and Enterprise, PA, USA: IGI Global Publishers.
Islam N (2010). Trends in Nanotechnology Knowledge Creation and Dissemination. In Ekekwe N (Ed) Nanotechnology and Microelectronics: Global Diffusion, Economics and Policy, PA, USA: IGI Global Publishers, 42-60.
2009
Islam N (2009). Assessing the Maturity of Laser Micro and Nano-manufacturing Technologies – Approaching IMRL Matrix. the R and D Management Conference and the 20th ISPIM Conference 2009. 21st - 24th Jun 2009.
Islam N, Wong H, Naim M (2009). Building a New Readiness Framework for Managing the Emergent Micro and Nano-manufacturing Technologies. the 4th European Conference on Management of Technology. 6th - 8th Sep 2009.
Islam N, Naim M (2009). Business Readiness Levels (BRLs) – a Classification Tool for Business Innovation Research. IAMB (International Academy of Management and Business) Fall Conference 2009. 12th - 14th Oct 2009.
Islam N, Miyazakai K (2009). NanoSI: Exploring the Dynamics of Nanotechnology Research Conflation and Innovation Pattern in the Case of Japan.
Science and Public Policy,
36(3), 170-182.
DOI.
2008
Islam N (2008). Developing the Concept of Innovative Manufacturing Readiness Levels (IMRL). the 6th International Symposium on Nano-manufacturing. 12th - 14th Nov 2008.
Islam N, Miyazaki K (2008). Innovation in nanotechnology: fusion trends and nanotech roadmapping.
International Journal of Technology Intelligence and Planning,
4(4), 445-445.
DOI.
Islam N, Miyazaki K (2008). NanoSI: Developing Models of Nano-knowledge Co-creation and Nanotech R&D System (Winner of the Pratt & Whitney Canada Best Paper Award). the R and D Management Conference 2008. 17th - 20th Jun 2008.
Islam N, Miyazaki K (2008). Nanotechnology Innovation System: Technology Fusion and Nano-innovation Trajectories. PRIME Workshop on Emerging Nanotechnology. 4th - 8th Feb 2008.
Islam N (2008). Nanotechnology Research & Development Policy: an Analysis of R&D Strategy and Some Policy Implications for Promoting Nanotechnology R&D in Japan. Journal of Science and Technology Studies, 6, 23-26.
Islam N, Miyazaki K (2008). Nanotechnology innovation system: Understanding hidden dynamics of nanoscience fusion trajectories.
Technological Forecasting and Social Change,
76(1)(1), 128-140.
Abstract:
Nanotechnology innovation system: Understanding hidden dynamics of nanoscience fusion trajectories
Nanoscience and technology has introduced a new dimension to basic sciences and a range of technologies. Researchers from various scientific disciplines are aggressively getting involved in the relevant research as a parallel way to boost nanoscience competitiveness through academic research, and corporations are directing their R&D activities towards the exploration and exploitation of nanotech opportunities. For years, it has been said that innovation is achieved by breaking through the boundaries of existing technologies. This paper has argued how nanotechnology is driven by scientific research and in what way traditional disciplines are fused into this emerging area. We attempt to provide an empirical analysis of the dynamics of nanoscience fusion trajectories, which is typically a focused area in innovation studies. In this paper, we seek to understand the attributes that are likely to enable scientific disciplines to fuse into nanoscience through a combination of quantitative and qualitative search within nanotechnology systems of innovation (NanoSI). An insight of the similarity and disparity of fusion between Europe and Japan is also provided. Finally, we develop an integrative framework to explore the co-evolutionary nature of nanotech. The paper then tries to derive some implications that would be useful for science and technology policy makers as well as for researchers in traditional scientific disciplines.
Abstract.
DOI.
2007
Islam N, Miyazaki K (2007). Innovation and Fusion Patterns of Breakthrough Technology – the Case of Nanotechnology. the 4th International Conference on Innovation & Management. 5th - 6th Dec 2007.
Islam N, Miyazaki K (2007). Nanotechnology Innovation in Asia – an Analysis of Nanotech Fusion Trend in Japan. the 4th ASIALICS (Asian Network for Learning, Innovation and Competence Building Systems) International Conference. 22nd - 24th Jul 2007.
Islam N, Miyazaki K (2007). Nanotechnology Systems of Innovation – Investigation of Scientific Disciplines’ Fusion into Nanotech. 2015 Portland International Conference on Management of Engineering and Technology (PICMET). 5th - 9th Aug 2007.
DOI.
Miyazaki K, Islam N (2007). Nanotechnology systems of innovation—An analysis of industry and academia research activities.
Technovation,
27(11)(11), 661-675.
Abstract:
Nanotechnology systems of innovation—An analysis of industry and academia research activities
Nanotechnology promises significant improvements of advanced materials and manufacturing techniques, which are critical for the future competitiveness of national industries. This paper is concerned with the sectoral innovation system in nanotechnology in a global perspective with an aim to understand worldwide developments in nanotechnology research from its emerging stage. The research highlights cross-country comparisons, actors and institutions in the innovation system based on quantitative method (bibliometrics and tech mining). The authors present also the varying involvement of academia, public research institutions and commercial companies in relevant research by finding main research contributors, discourse development, as well as clusters or knowledge networks of affiliations and countries. The research findings show that the significant output of commercial companies in Japan and the United States is different from the situation in the European Union, where the relevant scientific activities are dominated by academic and government research institutions. The research reveals the learning patterns of nanotech innovation structure for the science pole. The findings can be particularly useful for forming technology strategies, science and technology policies by revealing strengths and weaknesses of the emerging innovation system in nanotech, existing country-level competencies and differences.
Abstract.
DOI.
2006
Mikami K, Yamanaka M, Islam MN, Tonoi T, Itoh Y, Shinoda M, Kudo K (2006). Nanoflow microreactor for dramatic increase not only in reactivity but also in selectivity: Baeyer–Villiger oxidation by aqueous hydrogen peroxide using lowest concentration of a fluorous lanthanide catalyst.
Journal of Fluorine Chemistry,
127(4-5), 592-596.
DOI.
Islam N, Miyazaki K (2006). Nanotechnology Innovation System - Empirical Analysis of Scientific Output in Asian Countries. the 3rd ASIALICS (Asian Network for Learning, Innovation and Competence Building Systems) International Conference. 16th - 19th Apr 2006.
Islam N (2006). Nanotechnology Innovation System–Strategic Perspective. International Journal of Knowledge and Systems Sciences, 3(1), 34-42.
2005
Islam N, Miyazaki K (2005). Nanotechnology Innovation System - Strategic Perspective. the First World Congress of the International Federation for Systems Research. 14th - 17th Nov 2005.
2004
Mikami K, Islam MN, Yamanaka M, Itoh Y, Shinoda M, Kudo K (2004). Nanoflow System for Perfect Regiocontrol in the Baeyer—Villiger Oxidation by Aqueous Hydrogen Peroxide Using Lowest Concentration of a Fluorous Lanthanide Catalyst.
ChemInform,
35(34).
DOI.
Mikami K, Islam MN, Yamanaka M, Itoh Y, Shinoda M, Kudo K (2004). Nanoflow system for perfect regiocontrol in the Baeyer–Villiger oxidation by aqueous hydrogen peroxide using lowest concentration of a fluorous lanthanide catalyst.
Tetrahedron Letters,
45(18), 3681-3683.
DOI.
2003
Mikami K, Yamanaka M, Islam MN, Kudo K, Seino N, Shinoda M (2003). Dramatic increase in the rate of the Mukaiyama aldol reaction by ‘fluorous nano flow’ system in the lowest concentration of a fluorous catalyst.
Tetrahedron Letters,
44(40), 7545-7548.
DOI.
Mikami K, Yamanaka M, Islam MN, Kudo K, Seino N, Shinoda M (2003). ‘Fluorous nanoflow’ system for the Mukaiyama aldol reaction catalyzed by the lowest concentration of the lanthanide complex with bis(perfluorooctanesulfonyl)amide ponytail.
Tetrahedron,
59(52), 10593-10597.
DOI.