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 Jacqueline Bagnall

Jacqueline Bagnall

Programme Director, The Exeter MBA


+44 (0) 1392 726289

Building:One, University of Exeter, Rennes Drive, Exeter, EX4 4ST, UK

With an academic background in social and organizational psychology and a consultancy background in action learning and leadership development, Jackie joined the Business School in 2003 as Programme Director of Leadership Southwest, a six-year professional development programme based within the Centre for Leadership Studies. This regional project focused on developing leadership capacity in organizations and included bespoke programmes for the arts and cultural sector, the health and education sector in addition to commercial businesses throughout the SW region. She developed a three year European diversity and inclusion project entitled Inspire, working in partnership with the Institute of Directors to support female business leaders to achieve Chartered Director status.

Throughout her time at Exeter she has focused on the design and delivery of both UG and PG programmes, working with colleagues and external partners to understand the role of management education in shaping responsible business leadership, this includes the launch of the One Planet MBA in 2010. Working with post-experience students on managerial effectiveness and personal transformation has been a core part of Jackie’s teaching and ensures that she remains connected to the professional development needs of practicing managers.

In 2018 she led a team of colleagues to bring Degree Apprenticeships to the Business School, using this opportunity to innovate and establish new programmes which immediately add value and create positive impact back in to the workplace.  She is committed to exploring innovative ways to engage people in learning and discovery, believing that learning creates connected, adaptive and resilient communities. Her commercial leadership experience, coupled with 16 years of teaching in a research intensive HE environment underpins her educational leadership roles.

Administrative responsibilities

  • Programme Director, The Exeter MBA
  • Director, Degree Apprenticeship Programmes
  • Module Lead BEMM225 and MBAM949.

Nationality: British


  • MSc in Social and Organisational Psychology
  • BA Joint Hons in Psychology & Human Geography


Research interests

  • Transformational learning in management education
  • Learning as an essential component of complex systems
  • Female entrepreneurship and resilience

As a Fellow of the Higher Education Academy her scholarship is centered on the transferability of critical enquiry in leading and managing self and others. Asking how management education takes up its role in ensuring responsible practice. Working with students on skills of reflection to better understand the interpretive frameworks that drive our decisions and behaviors.

Research projects

Jackie’s scholarship explores the art of engaged learning, taking ideas from complexity theory and arguing that our goal as teachers is to create the receptive context within which we can support the learner to transform. From a state of flux rather than a state of certainty, we more accurately mirror the complex and uncertain nature of organisational life. It is on this basis that we as teachers join with students to make sense of practice by engaging critically with the ideas, concepts and theories inherent in research.

Having recently spent two years based within an independent school establishing a Centre for Peace and Global Studies, Jackie explored the role of developing moral imagination in preparing young people for global employment.

External positions

  • Honorary Research Fellow, Health Complexity Group, Exeter Medical School
  • Fellow, The Higher Education Academy
  • Member, The British Psychological Society

It is the ability to work with a range of contemporary leadership issues that most interests Jackie – Ethics, corporate citizenship, resilience and complexity. She enjoys working with students to make sense of these topics, bringing contemporary issues from industry into the classroom, supporting students to engage with the difficult questions at the heart of leading positive change.

Her interests are centred on leadership studies and organisational learning, exploring theories and concepts which cast light on the complexity of organisational life. Using a variety of teaching methods, designed to engage students in the higher level skills of analysis, reflection, application and synthesis, Jackie strives to equip them with the ability to critically engage and explore a range of complex global issues.

The ability to create persuasive arguments, critically reflect on complex issues and engage with questions, are skills that she believes enable adaptive, responsive leadership.

  • Ethics and Leadership
  • Business and Society
  • Personal transformation
  • Social Psychology
  • Systems thinking and complexity
  • Stress and well being



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